How to file a complaint about care →

1 fine totaling $55,711, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.65, weekend 2.88.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Orchards Michigan — 15 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Orchards at Canterbury on the Lake — Waterford, MI · overall 1/5abuse
• The Orchards at Douglas Cove — Douglas, MI · overall 2/5
• The Orchards at Harper Woods — Harper Woods, MI · overall 1/5
• The Orchards at Lapeer — Lapeer, MI · overall 2/5
• The Orchards at Niles — Niles, MI · overall 1/5
• The Orchards at Northwest — Detroit, MI · overall 1/5
• The Orchards at Redford — Redford, MI · overall 1/5
• The Orchards at Roseville — Roseville, MI · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 14 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 2 closest →

All facilities in Big Rapids →