The Oaks at Longview

Name: The Oaks at Longview
Address: 111 Ruthlynn Dr., Longview, TX, 75601, US
Telephone: 9037572557

111 Ruthlynn Dr., Longview, TX 75601 · Gregg County · 108 certified beds · avg 77 residents/day · certified since Sep 1, 1994

Part of chain: GULF COAST LTC PARTNERS (20 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 11, 2025	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · from a complaint
Aug 27, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 28, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 17, 2024	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Jul 17, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jun 14, 2023	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 14, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 14, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 14, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 14, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (16 → 5).

Year	Citations	Worst severity that year
2023	10	E
2024	17	E
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.35	3.46	3.95	bottom 1% in Texas; bottom 2% in the U.S.
Registered Nurse hours	0.18	0.44	0.69	bottom 5% in Texas; bottom 2% in the U.S.
Weekend total nurse staffing	2.00	3.04	3.50	bottom 1% in Texas; bottom 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.20	0.34	0.48	bottom 23% in Texas; bottom 13% in the U.S.
Total nursing staff turnover (%)	48.5	55.3	45.8	top 41% in Texas; bottom 41% in the U.S.
RN turnover (%)	60.0	54.6	42.9	bottom 42% in Texas; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.65, RN 0.21, weekend 2.26. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
111 Ruthlynn Drive TX, LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/01/2024
Caliber Advisors LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/17/2025
Crestview Trust	Organization	ADP of the SNF	NOT APPLICABLE	02/17/2025
Evergreen Manor, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2024
Garetz, David	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2024
Gibraltar Trust	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/01/2024
Gibraltar Trust	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2024
Hagins, Elizabeth	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/17/2025
Kaplan, Mordechai	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/17/2025
Maple Healthcare, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2024
Montgomery Sky Trust	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/01/2024
Montgomery Sky Trust	Organization	ADP of the SNF	NOT APPLICABLE	02/17/2025
Owens, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2024
Owens, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2024
Pinyon Realty, LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/01/2024
Pinyon Realty, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2024
Rimpau Holdings Trust	Organization	ADP of the SNF	NOT APPLICABLE	02/17/2025
Ruff, Michael	Individual	Corporate Director	NOT APPLICABLE	07/01/2024
Shen, Hong-I	Individual	ADP of the SNF	NOT APPLICABLE	02/17/2025
Sternshein, Jennifer	Individual	Trustee of the SNF	NOT APPLICABLE	07/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you explain health changes and treatment options to residents and their families?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Heritage at Longview Healthcare Center	0.0 mi	Longview, TX	★☆☆☆☆	2/5
Avir at Longview	0.2 mi	Longview, TX	★☆☆☆☆	1/5	abuse
Buckner Westminster Place	0.5 mi	Longview, TX	★★★★☆	3/5
Longview Hill Nursing and Rehabilitation Center	0.9 mi	Longview, TX	★☆☆☆☆	1/5
Highland Pines Nursing Home	1.6 mi	Longview, TX	★☆☆☆☆	2/5
Treviso Transitional Care	1.8 mi	Longview, TX	★☆☆☆☆	1/5
Whispering Pines Lodge	2.2 mi	Longview, TX	★☆☆☆☆	1/5	abuseSFF
Pine Tree Lodge Nursing Center	3.8 mi	Longview, TX	★☆☆☆☆	1/5
Truman W Smith Children's Care Center	12.9 mi	Gladewater, TX	★★★★★	5/5
Willow Rehab & Nursing	12.9 mi	Kilgore, TX	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Longview →

Facility data as of CMS processing date 2026-08-01. CCN 675379.

The Care File

Visit checklist — The Oaks at Longview

111 Ruthlynn Dr., Longview, TX 75601 · 9037572557

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 675379 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)