2201 Horseshoe Ln, Longview, TX 75605 (opens Google Maps) · Gregg County · (903) 234-0000· 20 certified beds · avg 20 residents/day · certified since Jan 22, 2008 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, pattern · May 9, 2024 · F-0755 · triggered by a complaint
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Why it matters: Weak pharmacy services lead to medication mistakes, delays, and missed drug interactions that can seriously harm residents.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 10, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, pattern · May 9, 2024 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Feb 29, 2024 (Past Non-Compliance)
▲ Actual harm, pattern · Mar 11, 2025 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (H): Actual harm was cited, below immediate jeopardy. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 27, 2024 (Past Non-Compliance)
▲ Actual harm, pattern · Mar 11, 2025 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (H): Actual harm was cited, below immediate jeopardy. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 27, 2024 (Past Non-Compliance)
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. F-0801
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. F-0940
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 4, 2025 | E · Potential for more than minimal harm, pattern | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Jun 4, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 4, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. · F-0940 |
| Jun 4, 2025 | D · Potential for more than minimal harm, isolated | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. · F-0943 |
| Mar 11, 2025 | ▲ H · Actual harm, pattern | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Mar 11, 2025 | ▲ H · Actual harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| May 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| May 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| May 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 9, 2024 | ▲ K · Immediate jeopardy, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| May 9, 2024 | ▲ K · Immediate jeopardy, pattern | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Mar 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Mar 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 6 | 2 | K ▲ |
| 2025 | 6 | 2 | H ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $29,716.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Mar 11, 2025 | Fine | $10,280 |
| May 9, 2024 | Fine | $19,436 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.93 | 3.46 | 3.95 | top 5% in Texas; top 15% in the U.S. |
| Registered Nurse hours | 0.69 | 0.44 | 0.69 | top 10% in Texas; top 37% in the U.S. |
| Weekend total nurse staffing | 4.67 | 3.04 | 3.50 | top 3% in Texas; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.61 | 0.34 | 0.48 | top 7% in Texas; top 22% in the U.S. |
| Total nursing staff turnover (%) | 30.8 | 55.3 | 45.8 | top 6% in Texas; top 16% in the U.S. |
| RN turnover (%) | — | 54.6 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.28, RN 0.74, weekend 5.00.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.28 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Buckner Westminster Place. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Buckner Retirement Services INC | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/1996 |
| Buckner Retirement Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/13/2025 |
| Eady, Lisa | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Eady, Lisa | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
| Moore, Jessica | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/12/2012 |
| Moore, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 04/12/2012 |
| Potter, Deborah | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Potter, Deborah | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
| Reyes, Albert | Individual | Corporate Officer | NOT APPLICABLE | 01/02/2007 |
| Robbins, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 04/21/2025 |
| Robbins, Kenneth | Individual | Trustee of the SNF | NOT APPLICABLE | 04/21/2025 |
| Robbins, Kenneth | Individual | ADP of the SNF | NOT APPLICABLE | 04/21/2025 |
| Saade, Walid | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Saade, Walid | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Heritage at Longview Healthcare Center | 0.5 mi | Longview, TX | ★☆☆☆☆ | 2/5 | |
| The Oaks at Longview | 0.5 mi | Longview, TX | ★★★☆☆ | 4/5 | |
| Avir at Longview | 0.6 mi | Longview, TX | ★☆☆☆☆ | 1/5 | abuse |
| Longview Hill Nursing and Rehabilitation Center | 1.0 mi | Longview, TX | ★☆☆☆☆ | 1/5 | |
| Treviso Transitional Care | 2.0 mi | Longview, TX | ★☆☆☆☆ | 1/5 | |
| Highland Pines Nursing Home | 2.1 mi | Longview, TX | ★☆☆☆☆ | 2/5 | |
| Whispering Pines Lodge | 2.7 mi | Longview, TX | ★☆☆☆☆ | 1/5 | abuseSFF |
| Pine Tree Lodge Nursing Center | 3.4 mi | Longview, TX | ★☆☆☆☆ | 1/5 | |
| Truman W Smith Children's Care Center | 12.5 mi | Gladewater, TX | ★★★★★ | 5/5 | |
| Willow Rehab & Nursing | 13.1 mi | Kilgore, TX | ★★★☆☆ | 2/5 | |
| Legend Oaks Healthcare and Rehabilitation Center G | 13.2 mi | Gladewater, TX | ★★☆☆☆ | 2/5 | |
| Arbor Grace Guest Care Center | 13.7 mi | Kilgore, TX | ★☆☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 676167.
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