Sunnycrest Manor

Name: Sunnycrest Manor
Address: 2375 Roosevelt Street, Dubuque, IA, 52001, US
Telephone: 5635831781

2375 Roosevelt Street, Dubuque, IA 52001 · Dubuque County · 77 certified beds · avg 72 residents/day · certified since May 1, 2005

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 5, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Sep 2, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 27, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 27, 2025	E · Potential for harm, repeated	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 27, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 11, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 11, 2024	E · Potential for harm, repeated	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Worst severity that year
2023	1	D
2024	4	F
2025	6	E
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.89	4.37	3.95	top 21% in Iowa; top 15% in the U.S.
Registered Nurse hours	0.66	0.85	0.69	bottom 30% in Iowa; top 41% in the U.S.
Weekend total nurse staffing	4.36	3.86	3.50	top 21% in Iowa; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.51	0.48	bottom 48% in Iowa; top 40% in the U.S.
Total nursing staff turnover (%)	38.4	44.0	45.8	top 39% in Iowa; top 32% in the U.S.
RN turnover (%)	30.8	42.1	42.9	top 37% in Iowa; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.34, RN 0.59, weekend 3.87. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
County of Dubuque	Organization	Operational/Managerial Control	NOT APPLICABLE	04/28/2021
Ettema, Danielle	Individual	W-2 Managing Employee	NOT APPLICABLE	04/28/2021
Ettema, Danielle	Individual	Operational/Managerial Control	NOT APPLICABLE	04/28/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Stonehill Care Center	0.6 mi	Dubuque, IA	★★★★☆	4/5
Bethany Home	0.9 mi	Dubuque, IA	★★★★★	4/5
Harmony Dubuque	2.8 mi	Dubuque, IA	★★☆☆☆	2/5
Dubuque Specialty Care	2.9 mi	Dubuque, IA	★★☆☆☆	2/5
Luther Manor at Hillcrest	3.5 mi	Dubuque, IA	★☆☆☆☆	1/5
Ennoble Nursing and Rehab	3.7 mi	Dubuque, IA	★★★★★	5/5
Mount Carmel Bluffs	4.0 mi	Dubuque, IA	★★★★★	4/5
Grand Meadows Senior Living & Health Care	5.1 mi	Asbury, IA	★☆☆☆☆	2/5
Hawkeye Care Center Dubuque	5.6 mi	Asbury, IA	★★★☆☆	3/5
St Dominic Villa	6.1 mi	Hazel Green, WI	★★☆☆☆	1/5
Galena Stauss Nursing Home	13.6 mi	Galena, IL	★★★☆☆	3/5
Edenbrook of Platteville	17.7 mi	Platteville, WI	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Dubuque →

Facility data as of CMS processing date 2026-08-01. CCN 165556.

The Care File

Visit checklist — Sunnycrest Manor

2375 Roosevelt Street, Dubuque, IA 52001 · 5635831781

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165556 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)