Spring Mill Health Campus

Name: Spring Mill Health Campus
Address: 101 W 87TH AVE, Merrillville, IN, 46410, US
Telephone: 2197560744

101 W 87th Ave, Merrillville, IN 46410 · Lake County · 64 certified beds · avg 52 residents/day · certified since May 7, 2007 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CASA CONSULTING (7 facilities, chain avg rating 1.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.45

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 3, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 3, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Dec 9, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jul 1, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Feb 18, 2025	D · Potential for harm, one-off	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · from a complaint
Feb 18, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Sep 10, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 10, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 10, 2024	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 20, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 20, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 20, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Feb 20, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint
Feb 20, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Feb 20, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Sep 19, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Aug 11, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Aug 11, 2023	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 6).

Year	Citations	Worst severity that year
2023	12	D
2024	17	E
2025	9	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.45	3.42	3.95	top 39% in Indiana; bottom 34% in the U.S.
Registered Nurse hours	0.55	0.62	0.69	bottom 48% in Indiana; bottom 44% in the U.S.
Weekend total nurse staffing	3.04	3.01	3.50	top 38% in Indiana; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.47	0.48	bottom 35% in Indiana; bottom 42% in the U.S.
Total nursing staff turnover (%)	0.0	45.9	45.8	—
RN turnover (%)	0.0	40.4	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.77, RN 0.60, weekend 3.32. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Major Hospital	Organization	Direct Ownership Interest	NOT APPLICABLE	09/01/2021
Ashford, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Beaty, Jeff	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Berry, Monesha	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Black, Stephen	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Boler, Alisha	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Burton, Karen	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Caldwell, Dana	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Casa Consulting, LLC	Organization	Trustee of the SNF	NOT APPLICABLE	09/01/2021
Casa Consulting, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/16/2025
Claxton, Ryan	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/27/2025
Claxton, Ryan	Individual	Operational/Managerial Control	NOT APPLICABLE	03/27/2025
Claxton, Ryan	Individual	ADP of the SNF	NOT APPLICABLE	03/27/2025
Cobbins-Rivera, Latoya	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2016
Coffin, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Cosner, Steven	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Gates Jackson, Tamra	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Gustafson, Paula	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Haehl, Phillip	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Kettell, Kyla	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Brickyard Healthcare - Merrillville Care Center	0.4 mi	Merrillville, IN	★☆☆☆☆	1/5
Lincolnshire Health & Rehabilitation Center	0.6 mi	Merrillville, IN	★☆☆☆☆	1/5
Colonial Nursing Home	3.0 mi	Crown Point, IN	★★☆☆☆	2/5
Saint Anthony	4.5 mi	Crown Point, IN	★☆☆☆☆	1/5
Ignite Medical Resort Crown Point LLC	4.9 mi	Crown Point, IN	★★☆☆☆	1/5
Casa of Hobart	5.0 mi	Hobart, IN	★☆☆☆☆	1/5
Crown Point Health Campus	5.6 mi	Crown Point, IN	★☆☆☆☆	1/5
Waters of Hobart Skilled Nursing Facility, the	6.8 mi	Hobart, IN	★☆☆☆☆	1/5
Aperion Care Tolleston Park	8.2 mi	Gary, IN	★☆☆☆☆	1/5
Great Lakes Healthcare Center	8.8 mi	Dyer, IN	★★☆☆☆	1/5	SFF
Ignite Medical Resort Dyer LLC	9.4 mi	Dyer, IN	★☆☆☆☆	1/5
South Shore Health & Rehabilitation Center	10.1 mi	Gary, IN	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Merrillville →

Facility data as of CMS processing date 2026-08-01. CCN 155764.

The Care File

Visit checklist — Spring Mill Health Campus

101 W 87th Ave, Merrillville, IN 46410 · 2197560744

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155764 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)