Schuyler Hospital INC and Long Term Care Unit
220 Steuben Street, Montour Falls, NY 14865 · Schuyler County · 120 certified beds · avg 117 residents/day · certified since Jan 1, 1973
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 28, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Mar 28, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Mar 28, 2024 | B · Minimal risk, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint |
| Dec 17, 2021 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| May 17, 2019 | D · Potential for harm, one-off | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| May 17, 2019 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| May 17, 2019 | B · Minimal risk, repeated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| May 17, 2019 | B · Minimal risk, repeated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 11 | 0 | D |
| 2021 | 1 | 0 | D |
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.70 | 3.58 | 3.95 | top 9% in New York; top 18% in the U.S. |
| Registered Nurse hours | 0.66 | 0.68 | 0.69 | top 36% in New York; top 41% in the U.S. |
| Weekend total nurse staffing | 3.84 | 3.13 | 3.50 | top 14% in New York; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.48 | 0.48 | bottom 42% in New York; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 44.4 | 40.3 | 45.8 | bottom 39% in New York; top 49% in the U.S. |
| RN turnover (%) | 36.8 | 39.8 | 42.9 | top 48% in New York; top 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.61, weekend 3.53. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cayuga Health System INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/23/2014 |
| Blowers, Suzanne | Individual | Corporate Director | NOT APPLICABLE | 05/01/2011 |
| Callanan, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Canestaro, Jasmine | Individual | Corporate Director | NOT APPLICABLE | 02/28/2022 |
| Canestaro, Jasmine | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2022 |
| Canestaro, Jasmine | Individual | ADP of the SNF | NOT APPLICABLE | 02/22/2022 |
| Cayuga Health System INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/23/2014 |
| Cayuga Health System INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/10/2025 |
| Centralus Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Centralus Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/10/2025 |
| Conyers, Yvette | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Cornish, PH.D., la Jerne Terry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Donovan, Cris | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Gould, Rebecca | Individual | Corporate Officer | NOT APPLICABLE | 07/30/2017 |
| Gould, Rebecca | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/30/2017 |
| Gould, Rebecca | Individual | ADP of the SNF | NOT APPLICABLE | 07/30/2017 |
| Hollis, R.brooke | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Iberger, Sandra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Koretzky, Gary | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Livigne, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bethany Nursing Home & Health Related Facility INC | 11.2 mi | Horseheads, NY | ★★★★☆ | 5/5 | |
| Elcor Nursing and Rehabilitation Center | 13.0 mi | Horseheads, NY | ★★☆☆☆ | 2/5 | |
| Corning Center for Rehabilitation and Healthcare | 17.3 mi | Corning, NY | ★★★★☆ | 5/5 | |
| St. Joseph's Hospital - Skilled Nursing Facility | 18.3 mi | Elmira, NY | ★★☆☆☆ | 3/5 | |
| Chemung County Health Center - Nursing Facility | 18.3 mi | Elmira, NY | ★★★★★ | 5/5 | |
| Cayuga Nursing and Rehabilitation Center | 18.6 mi | Ithaca, NY | ★★☆☆☆ | 2/5 | |
| Beechtree Center for Rehabilitation and Nursing | 19.4 mi | Ithaca, NY | ★★☆☆☆ | 2/5 | |
| Absolut Center for Nursing and Rehabilitation at T | 19.5 mi | Painted Post, NY | ★★★★☆ | 4/5 | |
| Oak Hill Rehabilitation and Nursing Care Center | 19.8 mi | Ithaca, NY | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335375.