How to file a complaint about care →
No fines or payment denials in the published 3-year window.
220 Steuben Street, Montour Falls, NY 14865 (opens Google Maps) · Schuyler County · (607) 535-8611· 120 certified beds · avg 117 residents/day · certified since Jan 1, 1973 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint F-0607
The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint F-0883
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 28, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Mar 28, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint · F-0883 |
| Mar 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Mar 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Mar 28, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Mar 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Mar 28, 2024 | B · Potential for minimal harm, pattern | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint · F-0732 |
| Dec 17, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| May 17, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| May 17, 2019 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| May 17, 2019 | B · Potential for minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| May 17, 2019 | B · Potential for minimal harm, pattern | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
Citations from standard inspections increased between the last two inspection cycles (1 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 11 | 0 | D |
| 2021 | 1 | 0 | D |
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.70 | 3.58 | 3.95 | top 9% in New York; top 18% in the U.S. |
| Registered Nurse hours | 0.66 | 0.68 | 0.69 | top 36% in New York; top 41% in the U.S. |
| Weekend total nurse staffing | 3.84 | 3.13 | 3.50 | top 14% in New York; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.48 | 0.48 | bottom 42% in New York; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 44.4 | 40.3 | 45.8 | bottom 39% in New York; top 49% in the U.S. |
| RN turnover (%) | 36.8 | 39.8 | 42.9 | top 48% in New York; top 41% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.61, weekend 3.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.32 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Schuyler Hospital INC and Long Term Care Unit. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cayuga Health System INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/23/2014 |
| Blowers, Suzanne | Individual | Corporate Director | NOT APPLICABLE | 05/01/2011 |
| Callanan, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Canestaro, Jasmine | Individual | Corporate Director | NOT APPLICABLE | 02/28/2022 |
| Canestaro, Jasmine | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2022 |
| Canestaro, Jasmine | Individual | ADP of the SNF | NOT APPLICABLE | 02/22/2022 |
| Cayuga Health System INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/23/2014 |
| Cayuga Health System INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/10/2025 |
| Centralus Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Centralus Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/10/2025 |
| Conyers, Yvette | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Cornish, PH.D., la Jerne Terry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Donovan, Cris | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Gould, Rebecca | Individual | Corporate Officer | NOT APPLICABLE | 07/30/2017 |
| Gould, Rebecca | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/30/2017 |
| Gould, Rebecca | Individual | ADP of the SNF | NOT APPLICABLE | 07/30/2017 |
| Hollis, R.brooke | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Iberger, Sandra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Koretzky, Gary | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Livigne, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bethany Nursing Home & Health Related Facility INC | 11.3 mi | Horseheads, NY | ★★★★☆ | 5/5 | |
| Elcor Nursing and Rehabilitation Center | 13.0 mi | Horseheads, NY | ★★☆☆☆ | 2/5 | |
| Corning Center for Rehabilitation and Healthcare | 17.3 mi | Corning, NY | ★★★★☆ | 5/5 | |
| St. Joseph's Hospital - Skilled Nursing Facility | 18.3 mi | Elmira, NY | ★★☆☆☆ | 3/5 | |
| Chemung County Health Center - Nursing Facility | 18.3 mi | Elmira, NY | ★★★★★ | 5/5 | |
| Cayuga Nursing and Rehabilitation Center | 18.6 mi | Ithaca, NY | ★★☆☆☆ | 2/5 | |
| Beechtree Center for Rehabilitation and Nursing | 19.4 mi | Ithaca, NY | ★★☆☆☆ | 2/5 | |
| Absolut Center for Nursing and Rehabilitation at T | 19.5 mi | Painted Post, NY | ★★★★☆ | 4/5 | |
| Oak Hill Rehabilitation and Nursing Care Center | 19.8 mi | Ithaca, NY | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335375.
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