How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3005 Watkins Road, Horseheads, NY 14845 (opens Google Maps) · Chemung County · (607) 378-6547· 122 certified beds · avg 98 residents/day · certified since Jun 8, 1981 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. F-0732
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Mar 21, 2025 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 21, 2025 | B · Potential for minimal harm, pattern | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · F-0836 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 23, 2021 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | E |
| 2023 | 3 | 0 | E |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.92 | 3.58 | 3.95 | top 28% in New York; top 43% in the U.S. |
| Registered Nurse hours | 0.66 | 0.68 | 0.69 | top 35% in New York; top 40% in the U.S. |
| Weekend total nurse staffing | 3.47 | 3.13 | 3.50 | top 25% in New York; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.48 | 0.48 | bottom 36% in New York; bottom 29% in the U.S. |
| Total nursing staff turnover (%) | 48.7 | 40.3 | 45.8 | bottom 29% in New York; bottom 40% in the U.S. |
| RN turnover (%) | 25.0 | 39.8 | 42.9 | top 19% in New York; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.60, weekend 3.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bethany Nursing Home & Health Related Facility INC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bethany Retirement Home INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/15/1994 |
| Balok-Middaugh, Kimberlee | Individual | Corporate Director | NOT APPLICABLE | 05/15/2019 |
| Benjamin, John | Individual | Corporate Director | NOT APPLICABLE | 04/01/2003 |
| Bethany Retirement Home INC. | Organization | ADP of the SNF | NOT APPLICABLE | 11/15/1994 |
| Burlew, Dawn | Individual | Corporate Director | NOT APPLICABLE | 05/15/2013 |
| Carr, Richard | Individual | Corporate Director | NOT APPLICABLE | 11/26/2003 |
| Corveleyn, Elisabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/12/2018 |
| Corveleyn, Elisabeth | Individual | ADP of the SNF | NOT APPLICABLE | 06/12/2018 |
| Helsing, David | Individual | Corporate Director | NOT APPLICABLE | 05/15/2016 |
| Kiser, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Kiser, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/26/2004 |
| Kiser, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 04/26/2004 |
| Lewis, Anita | Individual | Corporate Director | NOT APPLICABLE | 06/01/2020 |
| Parmenter, Jason | Individual | Corporate Director | NOT APPLICABLE | 05/15/2016 |
| Samodal, Rodrigo | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2022 |
| Samodal, Rodrigo | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2022 |
| Uhl, Nicole | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2023 |
| Uhl, Nicole | Individual | ADP of the SNF | NOT APPLICABLE | 11/27/2023 |
| Zeigler, Marissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/18/2025 |
| Zeigler, Marissa | Individual | ADP of the SNF | NOT APPLICABLE | 11/18/2025 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Elcor Nursing and Rehabilitation Center | 2.1 mi | Horseheads, NY | ★★☆☆☆ | 2/5 | |
| St. Joseph's Hospital - Skilled Nursing Facility | 7.1 mi | Elmira, NY | ★★☆☆☆ | 3/5 | |
| Chemung County Health Center - Nursing Facility | 7.1 mi | Elmira, NY | ★★★★★ | 5/5 | |
| Schuyler Hospital INC and Long Term Care Unit | 11.3 mi | Montour Falls, NY | ★★★☆☆ | 3/5 | |
| Corning Center for Rehabilitation and Healthcare | 11.3 mi | Corning, NY | ★★★★☆ | 5/5 | |
| Absolut Center for Nursing and Rehabilitation at T | 15.1 mi | Painted Post, NY | ★★★★☆ | 4/5 | |
| Sayre Health Care Center | 19.3 mi | Sayre, PA | ★★★☆☆ | 3/5 | |
| Elderwood at Waverly | 20.0 mi | Waverly, NY | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 335645.
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