Retirement Ranches INC.
2221 Dillon, Clovis, NM 88101 · Curry County · 104 certified beds · avg 85 residents/day · certified since Jul 6, 1992
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Feb 28, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 22, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 17, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| Nov 17, 2025 | F · Potential for harm, facility-wide | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Nov 17, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 17, 2025 | E · Potential for harm, repeated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Nov 17, 2025 | E · Potential for harm, repeated | The facility did not keep residents' personal and medical information private and confidential. |
| Nov 17, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 17, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Nov 17, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 17, 2025 | C · Minimal risk, facility-wide | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. |
| Jun 12, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Aug 1, 2024 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 28, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 28, 2024 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Sep 26, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 4 | 1 | J ▲ |
| 2025 | 9 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
10 fines totaling $64,153.
| Date | Type | Amount / length |
|---|---|---|
| Feb 28, 2024 | Fine | $14,433 |
| Jan 8, 2024 | Fine | $4,893 |
| Jan 2, 2024 | Fine | $4,545 |
| Dec 11, 2023 | Fine | $13,635 |
| Oct 23, 2023 | Fine | $4,545 |
| Oct 17, 2023 | Fine | $4,235 |
| Oct 10, 2023 | Fine | $3,882 |
| Sep 18, 2023 | Fine | $9,440 |
| Aug 28, 2023 | Fine | $2,447 |
| Aug 21, 2023 | Fine | $2,098 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Mexico avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.19 | 3.94 | 3.95 | top 9% in New Mexico; top 11% in the U.S. |
| Registered Nurse hours | 0.90 | 0.70 | 0.69 | top 20% in New Mexico; top 21% in the U.S. |
| Weekend total nurse staffing | 4.54 | 3.46 | 3.50 | top 11% in New Mexico; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.46 | 0.48 | top 41% in New Mexico; top 32% in the U.S. |
| Total nursing staff turnover (%) | 39.8 | 53.3 | 45.8 | top 16% in New Mexico; top 36% in the U.S. |
| RN turnover (%) | 31.3 | 53.6 | 42.9 | top 16% in New Mexico; top 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.23, RN 0.74, weekend 3.70. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Buesgens, Terry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/11/2019 |
| Burrow, Kimberly | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/23/2021 |
| Burrow, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Carriage Healthcare Companies INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/26/2024 |
| Carriage Healthcare Companies INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Contemporary Benefits, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Frerichs, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/13/2017 |
| Harris, Doyle | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/16/2007 |
| Harris, Doyle | Individual | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Hartley, Lori | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/12/2018 |
| Pomeroy, Harry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2001 |
| Sahay, Bhaskar | Individual | Contracted Managing Employee | NOT APPLICABLE | 09/10/2021 |
| Sahay, Bhaskar | Individual | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Spears, Kevin | Individual | Corporate Director | NOT APPLICABLE | 02/01/2021 |
| Spears, Kevin | Individual | Trustee of the SNF | NOT APPLICABLE | 02/01/2021 |
| Tatum, Christina | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2011 |
| The Citizens Bank of Clovis | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/2025 |
| Tunnell, Twila | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/13/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St. Anthony Healthcare and Rehabilitation Center | 0.6 mi | Clovis, NM | ★★☆☆☆ | 2/5 | |
| Clovis Healthcare and Rehabilitation Center | 3.0 mi | Clovis, NM | ★★☆☆☆ | 2/5 | |
| Farwell Care and Rehabilitation Center | 11.1 mi | Farwell, TX | ★☆☆☆☆ | 2/5 | |
| Coronado Care Center | 18.6 mi | Portales, NM | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 325078.