Portagepointe
500 Campus Drive, Hancock, MI 49930 · Houghton County · 60 certified beds · avg 58 residents/day · certified since Dec 15, 2006
Part of chain: LIFEPOINT HEALTH (8 facilities, chain avg rating 4.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 29, 2025 | F · Potential for harm, facility-wide | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| May 29, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 29, 2025 | F · Potential for harm, facility-wide | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 8, 2024 | F · Potential for harm, facility-wide | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| May 8, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 8, 2024 | F · Potential for harm, facility-wide | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| May 8, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 18, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 18, 2023 | F · Potential for harm, facility-wide | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | F |
| 2024 | 4 | 0 | F |
| 2025 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.15 | 4.32 | 3.95 | top 5% in Michigan; top 3% in the U.S. |
| Registered Nurse hours | 1.29 | 0.84 | 0.69 | top 12% in Michigan; top 8% in the U.S. |
| Weekend total nurse staffing | 5.58 | 3.79 | 3.50 | top 3% in Michigan; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.78 | 0.49 | 0.48 | top 13% in Michigan; top 12% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.1 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.2 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.45, RN 1.14, weekend 4.94. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Historic Lifepoint Hospitals, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 04/17/2013 |
| Legacy Lifepoint Health LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 04/17/2013 |
| Lifepoint Holdings 2 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 04/17/2013 |
| Lifepoint Hospitals Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 04/17/2013 |
| Portage Health Foundation | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2013 |
| Portage Holding Company LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/17/2013 |
| Grooms, John | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2016 |
| Heinonen, Ryan | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/10/2022 |
| HSC Manager LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2013 |
| Lawrence, Charlotte | Individual | Corporate Officer | NOT APPLICABLE | 02/10/2022 |
| Monte, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 04/17/2013 |
| Pekarske, Emily | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/05/2021 |
| Polite, Elmer | Individual | Corporate Officer | NOT APPLICABLE | 12/14/2020 |
| Poppell, Marcus | Individual | Corporate Officer | NOT APPLICABLE | 11/16/2018 |
| Rials, Loren | Individual | Corporate Officer | NOT APPLICABLE | 11/09/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mission Point Nursing & Physical Rehabilitation Ce | 0.4 mi | Hancock, MI | ★☆☆☆☆ | 1/5 | |
| Canal View - Houghton County | 1.1 mi | Hancock, MI | ★★★★☆ | 3/5 | |
| Greentree of Hubbell Rehabilitation and Health | 7.9 mi | Hubbell, MI | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 235624.