Pinecrest Retirement Community
1302 Tom Temple Drive, Lufkin, TX 75904 · Angelina County · 51 certified beds · avg 44 residents/day · certified since Jan 19, 2007
Part of chain: METHODIST RETIREMENT COMMUNITIES (6 facilities, chain avg rating 4.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 8, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 8, 2026 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jul 8, 2026 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Feb 18, 2026 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
| Feb 18, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jun 4, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 1, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 1, 2024 | E · Potential for harm, repeated | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | F |
| 2025 | 1 | 0 | F |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.40 | 3.46 | 3.95 | top 3% in Texas; top 8% in the U.S. |
| Registered Nurse hours | 0.99 | 0.44 | 0.69 | top 2% in Texas; top 16% in the U.S. |
| Weekend total nurse staffing | 4.96 | 3.04 | 3.50 | top 2% in Texas; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.57 | 0.34 | 0.48 | top 9% in Texas; top 26% in the U.S. |
| Total nursing staff turnover (%) | 51.5 | 55.3 | 45.8 | top 48% in Texas; bottom 33% in the U.S. |
| RN turnover (%) | 11.1 | 54.6 | 42.9 | top 2% in Texas; top 4% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.72, RN 0.87, weekend 4.33. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Methodist Retirement Communities | Organization | 5% or Greater Direct Ownership Interest | — | 12/01/1992 |
| MRC Pinecrest | Organization | 5% or Greater Direct Ownership Interest | — | 01/19/2007 |
| The Aldersgate Trust | Organization | 5% or Greater Indirect Ownership Interest | 100% | 11/30/2004 |
| Baggett, Alyce | Individual | Corporate Director | NOT APPLICABLE | 11/26/2012 |
| Besser, Alicia | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Brown, Alan | Individual | Corporate Director | NOT APPLICABLE | 04/13/2020 |
| Brown, Alan | Individual | Corporate Officer | NOT APPLICABLE | 04/13/2020 |
| Bunch, James | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2013 |
| Conger, Dale | Individual | Corporate Director | NOT APPLICABLE | 01/21/2020 |
| Currie, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 08/21/2025 |
| Foust, Heath | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/15/2020 |
| Gilts, Kip | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| King, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Koerner, William | Individual | Corporate Director | NOT APPLICABLE | 02/21/2020 |
| Malone-Wardley, Romonica | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Morgan, Richard | Individual | Corporate Director | NOT APPLICABLE | 07/01/2017 |
| Partin, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2018 |
| Pierce, Hannah | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/11/2015 |
| Pierce, Hannah | Individual | ADP of the SNF | NOT APPLICABLE | 08/28/2025 |
| Simmons, Ed | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Parkwood in the Pines | 1.9 mi | Lufkin, TX | ★★★☆☆ | 3/5 | |
| Kennedy Health & Rehab | 2.2 mi | Lufkin, TX | ★☆☆☆☆ | 1/5 | abuseSFF |
| Castle Pines Health & Rehabilitation | 2.2 mi | Lufkin, TX | ★★☆☆☆ | 3/5 | |
| Larkspur | 2.6 mi | Lufkin, TX | ★★★☆☆ | 4/5 | |
| Southland Rehabilitation and Healthcare Center | 2.9 mi | Lufkin, TX | ★☆☆☆☆ | 2/5 | |
| Huntington Health Care & Rehabilitation Center | 9.7 mi | Huntington, TX | ★★☆☆☆ | 3/5 | |
| Diboll Nursing and Rehab | 10.6 mi | Diboll, TX | ★★☆☆☆ | 3/5 | |
| Wells LTC Nursing & Rehabilitation | 17.3 mi | Wells, TX | ★☆☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 676124.