North Carolina ›Southern Pines
Penick Village
401 East Rhode Island Avenue, Southern Pines, NC 28387 · Moore County · 32 certified beds · avg 24 residents/day · certified since Jan 1, 1974
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 23, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 12, 2023 (Past Non-Compliance)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 16, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 16, 2026 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Apr 16, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Aug 23, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 1 | G ▲ |
| 2025 | 2 | 0 | D |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,648.
| Date | Type | Amount / length |
|---|---|---|
| Aug 23, 2023 | Fine | $8,648 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.93 | 4.01 | 3.95 | top 3% in North Carolina; top 2% in the U.S. |
| Registered Nurse hours | 1.60 | 0.64 | 0.69 | top 4% in North Carolina; top 4% in the U.S. |
| Weekend total nurse staffing | 6.85 | 3.56 | 3.50 | top 3% in North Carolina; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.33 | 0.41 | 0.48 | top 2% in North Carolina; top 3% in the U.S. |
| Total nursing staff turnover (%) | 47.9 | 49.0 | 45.8 | top 48% in North Carolina; bottom 42% in the U.S. |
| RN turnover (%) | 50.0 | 45.7 | 42.9 | bottom 45% in North Carolina; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.76, RN 1.56, weekend 6.68. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cromartie, Alva | Individual | Corporate Officer | NOT APPLICABLE | 09/07/2021 |
| Cromartie, Alva | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/07/2021 |
| Cromartie, Alva | Individual | ADP of the SNF | NOT APPLICABLE | 09/07/2021 |
| Mooney, Christopher | Individual | Corporate Director | NOT APPLICABLE | 12/31/2022 |
| Mooney, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2024 |
| Mooney, Christopher | Individual | ADP of the SNF | NOT APPLICABLE | 12/20/2024 |
| Reynolds, Pansy | Individual | Corporate Director | NOT APPLICABLE | 08/08/2024 |
| Reynolds, Pansy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Reynolds, Pansy | Individual | ADP of the SNF | NOT APPLICABLE | 02/08/2024 |
| Smith, Melissa | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2025 |
| Smith, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2025 |
| Smith, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you coordinate hospice care, and can residents stay here while receiving it?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Dahlia Gardens Center for Nursing and Rehabilitati | 3.6 mi | Aberdeen, NC | ★☆☆☆☆ | 2/5 | abuse |
| Pinehurst Healthcare & Rehabilitation Center | 4.6 mi | Pinehurst, NC | ★★☆☆☆ | 3/5 | |
| Inn at Quail Haven Village | 4.7 mi | Pinehurst, NC | ★★★★☆ | 4/5 | |
| Saint Joseph of the Pines Health Center | 4.8 mi | Pinehurst, NC | ★★★★★ | 4/5 | |
| The Greens at Pinehurst Rehabilitation & Living Ce | 5.1 mi | Pinehurst, NC | ★★★☆☆ | 3/5 | |
| Peak Resources - Pinelake | 11.1 mi | Carthage, NC | ★★★★☆ | 4/5 | |
| Autumn Care of Raeford | 15.3 mi | Raeford, NC | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
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Facility data as of CMS processing date 2026-08-01. CCN 345111.