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Pavilion , the
876 Falmouth Road, Hyannis, MA 02601 (opens Google Maps) · Barnstable County · (508) 775-6663· 82 certified beds · avg 73 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Jun 17, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.46
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. F-0695
The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. F-0699
The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. F-0756
View all 4 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Inspection trend by year
All citationsSerious citations (G–L)
2024
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.46
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.58
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.07
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.46 | 3.89 | 3.95 | bottom 31% in Massachusetts; bottom 35% in the U.S. |
| Registered Nurse hours | 0.58 | 0.65 | 0.69 | bottom 48% in Massachusetts; bottom 49% in the U.S. |
| Weekend total nurse staffing | 3.07 | 3.51 | 3.50 | bottom 27% in Massachusetts; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.46 | 0.46 | 0.48 | top 37% in Massachusetts; top 39% in the U.S. |
| Total nursing staff turnover (%) | 32.9 | 38.2 | 45.8 | top 36% in Massachusetts; top 20% in the U.S. |
| RN turnover (%) | 40.0 | 42.6 | 42.9 | top 46% in Massachusetts; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.22, RN 0.70, weekend 3.74.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Pavilion , the. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bentley Health Group LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2007 |
| Raso, Steven | Individual | 5% or Greater Indirect Ownership Interest | — | 01/20/2013 |
| Wellington Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/29/2005 |
| Benoit, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/13/2014 |
| Landmark Health Solutions, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2006 |
| Raso, Steven | Individual | Corporate Officer | NOT APPLICABLE | 01/20/2013 |
All 6 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "How do you keep residents' medical records accurate, complete, and secure?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 13 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Cape Regency Rehabilitation & Health Care Center | 1.3 mi | Centerville, MA | ★☆☆☆☆ | 1/5 | |
| Mayflower Place Nursing & Rehabilitation Center | 3.3 mi | West Yarmouth, MA | ★★★☆☆ | 3/5 | |
| Windsor Nursing & Retirement Home | 7.3 mi | South Yarmouth, MA | ★★☆☆☆ | 3/5 | |
| Royal of Cotuit | 7.9 mi | Mashpee, MA | ★★☆☆☆ | 2/5 | |
| Cape Heritage Rehabilitation & Health Care Center | 12.4 mi | Sandwich, MA | ★★☆☆☆ | 2/5 | |
| Regalcare at Harwich | 12.5 mi | Harwich, MA | ★★★☆☆ | 3/5 | |
| Bourne Manor Extended Care Facility | 14.6 mi | Bourne, MA | ★☆☆☆☆ | 1/5 | |
| Royal Megansett Nursing & Rehabilitation | 15.8 mi | N Falmouth, MA | ★★★★☆ | 4/5 | |
| Royal Nursing Center, LLC | 16.2 mi | Falmouth, MA | ★★★☆☆ | 3/5 | |
| Royal Cape Cod Nursing & Rehabilitation Center | 16.4 mi | Buzzards Bay, MA | ★★★☆☆ | 3/5 | |
| JML Care Center INC | 17.0 mi | Falmouth, MA | ★☆☆☆☆ | 3/5 | |
| Cape Cod Post Acute Care | 17.3 mi | Brewster, MA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Barnstable, MA — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Adviniacare at Provincetown — Provincetown, MA · overall 1/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225503.