Mayflower Place Nursing & Rehabilitation Center

Name: Mayflower Place Nursing & Rehabilitation Center
Address: 579 BUCK ISLAND ROAD, West Yarmouth, MA, 02673, US
Telephone: 4135443329

579 Buck Island Road, West Yarmouth, MA 02673 · Barnstable County · 72 certified beds · avg 64 residents/day · certified since Mar 2, 1990

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 14, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 14, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Aug 12, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 12, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 12, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 12, 2024	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 12, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 12, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Aug 12, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 12, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 14, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Nov 14, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 15, 2023	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 15, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 15, 2023	F · Potential for harm, facility-wide	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jun 15, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation.
Jun 15, 2023	C · Minimal risk, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 15, 2023	C · Minimal risk, facility-wide	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (14 → 6).

Year	Citations	Worst severity that year
2023	19	F
2024	15	F
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.61	3.89	3.95	top 14% in Massachusetts; top 20% in the U.S.
Registered Nurse hours	0.43	0.65	0.69	bottom 18% in Massachusetts; bottom 27% in the U.S.
Weekend total nurse staffing	4.16	3.51	3.50	top 14% in Massachusetts; top 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.28	0.46	0.48	bottom 23% in Massachusetts; bottom 29% in the U.S.
Total nursing staff turnover (%)	32.9	38.2	45.8	top 36% in Massachusetts; top 20% in the U.S.
RN turnover (%)	25.0	42.6	42.9	top 17% in Massachusetts; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.38, weekend 3.69. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Amx Holdings, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Arx Holdings, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
G&H SE Holdco, LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/11/2025
G&H SE Holdco, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Gaston, Thomas	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Herlet, Shane	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Lefkowitz, Mathew	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Maplewood Operating Holdco, LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/11/2025
Miller, Arthur	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
MLX Holdings, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
SHX Holdings, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
TGX Holdings, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/11/2025
Baker Tilly Advisory Group LP	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2024
Brewer, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2026
Brewer, Scott	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2026
G&H SE Holdco, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/11/2025
Gaston, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	12/11/2025
Herlet, Shane	Individual	Operational/Managerial Control	NOT APPLICABLE	12/11/2025
Lewis, Dianna	Individual	Operational/Managerial Control	NOT APPLICABLE	08/18/2024
Lewis, Dianna	Individual	ADP of the SNF	NOT APPLICABLE	08/18/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pavilion , the	3.3 mi	Hyannis, MA	★★★★★	5/5
Windsor Nursing & Retirement Home	4.1 mi	South Yarmouth, MA	★★☆☆☆	3/5
Cape Regency Rehabilitation & Health Care Center	4.4 mi	Centerville, MA	★☆☆☆☆	1/5
Regalcare at Harwich	9.3 mi	Harwich, MA	★★★☆☆	3/5
Royal of Cotuit	11.1 mi	Mashpee, MA	★★☆☆☆	2/5
Cape Cod Post Acute Care	14.2 mi	Brewster, MA	★☆☆☆☆	1/5
Cape Heritage Rehabilitation & Health Care Center	15.1 mi	Sandwich, MA	★★☆☆☆	2/5
Liberty Commons	15.3 mi	North Chatham, MA	★★★☆☆	2/5
Bourne Manor Extended Care Facility	17.7 mi	Bourne, MA	★☆☆☆☆	1/5
Royal Megansett Nursing & Rehabilitation	19.0 mi	N Falmouth, MA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in West Yarmouth →

Facility data as of CMS processing date 2026-08-01. CCN 225374.

The Care File

Visit checklist — Mayflower Place Nursing & Rehabilitation Center

579 Buck Island Road, West Yarmouth, MA 02673 · 4135443329

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225374 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)