Parkway Manor
3116 Williamson County Parkway, Marion, IL 62959 · Williamson County · 131 certified beds · avg 101 residents/day · certified since Jun 22, 1995
Part of chain: UNLIMITED DEVELOPMENT, INC. (10 facilities, chain avg rating 2.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 4, 2025 · F-0697
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 5, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2025 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Apr 23, 2025 | E · Potential for harm, repeated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Apr 4, 2025 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Apr 4, 2025 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Apr 4, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Jan 12, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 12, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Jan 12, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 12, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Nov 16, 2022 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | D |
| 2024 | 4 | 0 | D |
| 2025 | 5 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.68 | 2.99 | 3.95 | top 21% in Illinois; bottom 45% in the U.S. |
| Registered Nurse hours | 0.65 | 0.63 | 0.69 | top 32% in Illinois; top 42% in the U.S. |
| Weekend total nurse staffing | 3.27 | 2.67 | 3.50 | top 21% in Illinois; bottom 46% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.56 | 0.48 | top 46% in Illinois; top 35% in the U.S. |
| Total nursing staff turnover (%) | 51.0 | 44.5 | 45.8 | bottom 31% in Illinois; bottom 34% in the U.S. |
| RN turnover (%) | 38.9 | 41.8 | 42.9 | top 48% in Illinois; top 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.70, weekend 3.55. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Unlimited Development, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/01/2009 |
| Calhoon, Tenia | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/15/2006 |
| Finke, Audrey | Individual | Corporate Director | NOT APPLICABLE | 08/29/2018 |
| Finke, Audrey | Individual | Corporate Officer | NOT APPLICABLE | 08/29/2018 |
| Gilmore, Jerry | Individual | Corporate Director | NOT APPLICABLE | 05/15/2006 |
| Haney, David | Individual | Corporate Director | NOT APPLICABLE | 05/15/2006 |
| Wagner, Robert | Individual | Corporate Director | NOT APPLICABLE | 05/15/2006 |
| Wagner, Robert | Individual | Corporate Officer | NOT APPLICABLE | 08/29/2018 |
| Wilson, Ronald | Individual | Corporate Officer | NOT APPLICABLE | 08/29/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Helia Healthcare of Energy | 3.0 mi | Energy, IL | ★☆☆☆☆ | 1/5 | abuse |
| Integrity HC of Marion | 3.7 mi | Marion, IL | ★☆☆☆☆ | 1/5 | SFF |
| Shawnee Senior Living | 5.4 mi | Herrin, IL | ★★☆☆☆ | 2/5 | |
| Integrity HC of Herrin | 5.5 mi | Herrin, IL | ★★☆☆☆ | 3/5 | |
| Axiom Healthcare of West Frankfort | 10.7 mi | West Frankfort, IL | ★☆☆☆☆ | 1/5 | SFF |
| Manor Court of Carbondale | 15.2 mi | Carbondale, IL | ★★☆☆☆ | 2/5 | abuse |
| Integrity HC of Carbondale | 15.3 mi | Carbondale, IL | ★☆☆☆☆ | 1/5 | abuseSFF |
| Stonebridge Nursing & Rehab | 16.7 mi | Benton, IL | ★★★☆☆ | 4/5 | |
| Helia Healthcare of Benton | 17.5 mi | Benton, IL | ★★★★☆ | 5/5 | |
| Benton Rehabilitation and Health Care Center | 18.2 mi | Benton, IL | ★☆☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 145841.