Helia Healthcare of Benton
1310 Mark Franklin Louis Street, Benton, IL 62812 · Franklin County · 83 certified beds · avg 48 residents/day · certified since Aug 12, 2005
Part of chain: HELIA HEALTHCARE (13 facilities, chain avg rating 2.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 25, 2026 · F-0690 · triggered by a complaint
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Why it matters: Poor continence and catheter care leads to infections, skin breakdown, and loss of dignity.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 12, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 17, 2026 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Feb 25, 2026 | ▲ G · Actual harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 3 | 0 | D |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.75 | 2.99 | 3.95 | top 45% in Illinois; bottom 7% in the U.S. |
| Registered Nurse hours | 0.36 | 0.63 | 0.69 | bottom 27% in Illinois; bottom 17% in the U.S. |
| Weekend total nurse staffing | 2.58 | 2.67 | 3.50 | top 38% in Illinois; bottom 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.56 | 0.48 | bottom 29% in Illinois; bottom 41% in the U.S. |
| Total nursing staff turnover (%) | 47.8 | 44.5 | 45.8 | bottom 39% in Illinois; bottom 42% in the U.S. |
| RN turnover (%) | 75.0 | 41.8 | 42.9 | bottom 7% in Illinois; bottom 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.04, RN 0.40, weekend 2.86. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Miller, Stephen | Individual | 5% or Greater Direct Ownership Interest | 100% | 08/15/2008 |
| Bridgemark Healthcare, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2003 |
| Ellis, Loretta | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2017 |
| Mills, Michael | Individual | Corporate Officer | NOT APPLICABLE | 11/30/2018 |
| Mills, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/30/2018 |
| Parentin, Michael | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Benton Rehabilitation and Health Care Center | 1.1 mi | Benton, IL | ★☆☆☆☆ | 3/5 | |
| Stonebridge Nursing & Rehab | 1.9 mi | Benton, IL | ★★★☆☆ | 4/5 | |
| Axiom Healthcare of West Frankfort | 6.9 mi | West Frankfort, IL | ★☆☆☆☆ | 1/5 | SFF |
| Shawnee Senior Living | 13.5 mi | Herrin, IL | ★★☆☆☆ | 2/5 | |
| Integrity HC of Herrin | 13.5 mi | Herrin, IL | ★★☆☆☆ | 3/5 | |
| Fairview Rehab & Healthcare | 16.0 mi | Du Quoin, IL | ★★★☆☆ | 5/5 | |
| Duquoin Nursing & Rehab | 16.1 mi | Du Quoin, IL | ★★★☆☆ | 4/5 | |
| Helia Healthcare of Energy | 16.5 mi | Energy, IL | ★☆☆☆☆ | 1/5 | abuse |
| Parkway Manor | 17.5 mi | Marion, IL | ★★★★☆ | 4/5 | |
| Integrity HC of Marion | 18.2 mi | Marion, IL | ★☆☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 146088.