How to file a complaint about care →
No fines or payment denials in the published 3-year window.
500 Prospect Avenue, Oxford, NC 27565 (opens Google Maps) · Granville County · (919) 693-1531· 160 certified beds · avg 159 residents/day · certified since Dec 15, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFEWORKS REHAB (64 facilities, chain avg rating 2.1★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint F-0759
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. F-0803
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 15, 2026 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759 |
| Nov 21, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 21, 2025 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint · F-0582 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Jul 3, 2024 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Jul 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Jul 3, 2024 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| May 18, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
Citations from standard inspections increased between the last two inspection cycles (6 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 6 | 0 | F |
| 2025 | 8 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.12 | 4.01 | 3.95 | bottom 10% in North Carolina; bottom 18% in the U.S. |
| Registered Nurse hours | 0.15 | 0.64 | 0.69 | bottom 1% in North Carolina; bottom 1% in the U.S. |
| Weekend total nurse staffing | 2.53 | 3.56 | 3.50 | bottom 4% in North Carolina; bottom 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.07 | 0.41 | 0.48 | bottom 1% in North Carolina; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 60.4 | 49.0 | 45.8 | bottom 23% in North Carolina; bottom 16% in the U.S. |
| RN turnover (%) | 50.0 | 45.7 | 42.9 | bottom 45% in North Carolina; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.05, RN 0.15, weekend 2.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Oxford Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bridgewater NC Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| HL Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| HSHC 2024 Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Ib Mimi 2022 Family Grantor Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| JK 2022 Grantor Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Milano Family Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| ML Milano 2022 Family Grantor Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| ML Milano 2022 Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Oxford Holdings I LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Oxford Holdings I LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| TJ Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Tol Opco Investco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Uh Carolina SNF Operations Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Universal Operations Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| Will Family 2016 Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2024 |
| 500 Prospect Avenue LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Acs Pro Global Solutions | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Berg, Tabitha | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2024 |
| Bridgewater NC Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Burton, Noah | Individual | Trustee of the SNF | NOT APPLICABLE | 06/01/2024 |
Showing 20 of 48 parties CMS has on file for this facility; 28 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Lifeworks Rehab — 64 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 63 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brantwood Nh & Retirement Center | 0.2 mi | Oxford, NC | ★★★★☆ | 4/5 | |
| Senior Citizens Home | 8.1 mi | Henderson, NC | ★☆☆☆☆ | 3/5 | |
| Kerr Lake Nursing and Rehabilitation Center | 10.1 mi | Henderson, NC | ★★★★☆ | 4/5 | |
| Camellia Gardens Center for Nursing and Rehab | 10.2 mi | Henderson, NC | ★☆☆☆☆ | 1/5 |
Facility data as of CMS processing date 2026-08-01. CCN 345291.
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