Nightingale at Crossett
1101 Waterwell Road, Crossett, AR 71635 · Ashley County · 83 certified beds · avg 56 residents/day · certified since Feb 1, 1992
Part of chain: NIGHTINGALE (5 facilities, chain avg rating 3.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 19, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 19, 2024 | F · Potential for harm, facility-wide | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Sep 19, 2024 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Sep 19, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 19, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Sep 19, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 19, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Sep 19, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to manage their own money and financial affairs. |
| Sep 19, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Sep 19, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 19, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Oct 27, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 27, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 27, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Oct 27, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 27, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 27, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2024 | 11 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,353.
| Date | Type | Amount / length |
|---|---|---|
| Sep 19, 2024 | Fine | $12,353 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.15 | 4.71 | 3.95 | bottom 18% in Arkansas; top 34% in the U.S. |
| Registered Nurse hours | 0.45 | 0.48 | 0.69 | bottom 49% in Arkansas; bottom 29% in the U.S. |
| Weekend total nurse staffing | 3.40 | 4.04 | 3.50 | bottom 12% in Arkansas; top 47% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.28 | 0.48 | bottom 28% in Arkansas; bottom 12% in the U.S. |
| Total nursing staff turnover (%) | 44.6 | 49.5 | 45.8 | top 36% in Arkansas; top 49% in the U.S. |
| RN turnover (%) | 0.0 | 44.8 | 42.9 | top 1% in Arkansas; top 1% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.59, RN 0.39, weekend 2.94. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ardj LLC | Organization | 5% or Greater Direct Ownership Interest | 33% | 08/31/2022 |
| Braun, Dov | Individual | 5% or Greater Indirect Ownership Interest | 23% | 08/01/2022 |
| Cutlass Op Family Trust II | Organization | 5% or Greater Indirect Ownership Interest | 23% | 08/01/2022 |
| Cutlass Op Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 45% | 08/01/2022 |
| Cutlass Op Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/01/2022 |
| Isaac, Steven | Individual | 5% or Greater Indirect Ownership Interest | 11% | 08/01/2022 |
| Jakobowitch, David | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2022 |
| Sri Family Irrevocable Trust | Organization | 5% or Greater Indirect Ownership Interest | 11% | 08/01/2022 |
| Sri Nightingale LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/01/2022 |
| Braun, Aviva | Individual | Trustee of the SNF | NOT APPLICABLE | 08/01/2022 |
| Braun, Dov | Individual | Corporate Officer | NOT APPLICABLE | 08/31/2022 |
| Braun, Dov | Individual | Trustee of the SNF | NOT APPLICABLE | 08/01/2022 |
| Burris, Emerald | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/17/2025 |
| Burris, Emerald | Individual | ADP of the SNF | NOT APPLICABLE | 02/17/2025 |
| Crossett Realty Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2022 |
| Crossett Realty Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2022 |
| Independence Arkansas HCM LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2022 |
| Independence Arkansas HCM LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/16/2026 |
| Isaac, Steven | Individual | Corporate Officer | NOT APPLICABLE | 08/31/2022 |
| Isaac, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How are residents' personal funds handled here, and what records can families review?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Nightingale at Stonegate | 1.4 mi | Crossett, AR | ★★★★★ | 5/5 |
Compare this facility with the 1 closest →
Facility data as of CMS processing date 2026-08-01. CCN 045190.