Menig Nursing Home
215 Tom Wicker Lane, Randolph Center, VT 05061 · Orange County · 30 certified beds · avg 30 residents/day · certified since May 1, 2001
2/5
Health inspection rating (on-site)
0
Serious findings on record
$76,500
Fines, last 3 years
5.20
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 17, 2025 | F · Potential for harm, facility-wide | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Sep 17, 2025 | F · Potential for harm, facility-wide | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Sep 17, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 17, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not honor residents' right to receive the visitors they choose, at the times they choose. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not develop or maintain an effective training program for its direct care staff, including training on how to communicate effectively with residents. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not provide its staff with training in compliance and ethics — teaching employees the laws and ethical standards that govern how residents must be treated. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not provide its staff with required training on behavioral health — caring for residents with conditions like dementia, depression, or other mental health needs. |
| Jul 25, 2024 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jul 25, 2024 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jul 25, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 25, 2024 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jul 25, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Apr 19, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 19, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 19, 2024 | C · Minimal risk, facility-wide | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (15 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 18 | 0 | F |
| 2025 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $76,500.
| Date | Type | Amount / length |
|---|---|---|
| Jul 25, 2024 | Fine | $76,500 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Vermont avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.20 | 4.34 | 3.95 | top 19% in Vermont; top 10% in the U.S. |
| Registered Nurse hours | 1.01 | 0.82 | 0.69 | top 26% in Vermont; top 15% in the U.S. |
| Weekend total nurse staffing | 4.73 | 3.76 | 3.50 | top 3% in Vermont; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.52 | 0.48 | top 39% in Vermont; top 24% in the U.S. |
| Total nursing staff turnover (%) | 47.6 | 55.4 | 45.8 | top 26% in Vermont; bottom 43% in the U.S. |
| RN turnover (%) | 25.0 | 39.9 | 42.9 | top 16% in Vermont; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 0.82, weekend 3.87. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gifford Health Care INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/12/2013 |
| Chandler, Kristin | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2025 |
| Costa, Michael | Individual | Corporate Director | NOT APPLICABLE | 10/03/2024 |
| Costa, Michael | Individual | Trustee of the SNF | NOT APPLICABLE | 10/01/2024 |
| Florance, Emilija | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2025 |
| Florance, Emilija | Individual | Trustee of the SNF | NOT APPLICABLE | 01/02/2025 |
| Gifford Health Care INC | Organization | Trustee of the SNF | NOT APPLICABLE | 08/12/2013 |
| Gifford Health Care INC | Organization | ADP of the SNF | NOT APPLICABLE | 08/12/2013 |
| Holland, Cheyenne | Individual | Corporate Officer | NOT APPLICABLE | 08/19/2024 |
| Holland, Cheyenne | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/19/2024 |
| Holland, Cheyenne | Individual | Trustee of the SNF | NOT APPLICABLE | 08/19/2024 |
| Impey, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/28/2025 |
| Impey, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 03/09/2026 |
| Jackson, Sarah | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2025 |
| Jackson, Sarah | Individual | Trustee of the SNF | NOT APPLICABLE | 01/02/2025 |
| Kinnarney, Jamie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2025 |
| Kinnarney, Jamie | Individual | Trustee of the SNF | NOT APPLICABLE | 01/02/2025 |
| Maloney, Cristine | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Maloney, Cristine | Individual | ADP of the SNF | NOT APPLICABLE | 03/09/2026 |
| Mason, Kathleen | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "What are your visiting policies — can family visit any time the resident wants?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mayo Healthcare INC. | 14.2 mi | Northfield, VT | ★★★★☆ | 5/5 | |
| Barre Gardens Nursing and Rehab, LLC | 17.9 mi | Barre, VT | ★☆☆☆☆ | 1/5 | SFF |
| Woodridge Nursing Home | 18.1 mi | Barre, VT | ★★☆☆☆ | 2/5 | abuse |
| Premier Rehab and Healthcare at Berlin | 19.1 mi | Barre, VT | ★☆☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 475058.