How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3120 North Street, Guntersville, AL 35976 (opens Google Maps) · Marshall County · (256) 582-6561· 91 certified beds · avg 88 residents/day · certified since Feb 25, 1982 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PRESTON HEALTH SERVICES (5 facilities, chain avg rating 3.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 12, 2018 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 1 | 0 | D |
| 2023 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.81 | 4.43 | 3.95 | top 26% in Alabama; top 16% in the U.S. |
| Registered Nurse hours | 0.61 | 0.74 | 0.69 | bottom 30% in Alabama; top 47% in the U.S. |
| Weekend total nurse staffing | 3.66 | 3.73 | 3.50 | bottom 46% in Alabama; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.21 | 0.36 | 0.48 | bottom 17% in Alabama; bottom 14% in the U.S. |
| Total nursing staff turnover (%) | 57.8 | 46.9 | 45.8 | bottom 16% in Alabama; bottom 20% in the U.S. |
| RN turnover (%) | 58.3 | 39.5 | 42.9 | bottom 15% in Alabama; bottom 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.28, RN 0.54, weekend 3.26.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.28 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Marshall Manor Nursing Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Walker, James | Individual | 5% or Greater Direct Ownership Interest | — | 08/01/2002 |
| Robertson, Linda | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/25/2018 |
| Saylor, Jeffrey | Individual | Contracted Managing Employee | NOT APPLICABLE | 04/01/2010 |
| Walker, James | Individual | Corporate Director | NOT APPLICABLE | 04/19/2006 |
| Walker, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/09/2014 |
All 5 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Preston Health Services — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Albertville Nursing Home | 7.0 mi | Albertville, AL | ★★★★★ | 4/5 | |
| Barfield Health Care | 7.9 mi | Guntersville, AL | ★★★★★ | 4/5 | |
| Diversicare of Arab | 10.3 mi | Arab, AL | ★★☆☆☆ | 2/5 | |
| Diversicare of Boaz | 10.8 mi | Boaz, AL | ★★☆☆☆ | 2/5 | |
| Crossville Health and Rehabilitation, LLC | 18.6 mi | Crossville, AL | ★★★★★ | 4/5 | |
| Altoona Health & Rehab | 19.4 mi | Altoona, AL | ★★★☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 015378.
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