Heritage Place
232 Rockwell Avenue, Soldotna, AK 99669 · Kenai Peninsula County · 60 certified beds · avg 40 residents/day · certified since Jul 14, 1986
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 13, 2025 | F · Potential for harm, facility-wide | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Jun 13, 2025 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 13, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 13, 2025 | E · Potential for harm, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 17, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 17, 2024 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 17, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 17, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 17, 2024 | E · Potential for harm, repeated | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| Mar 10, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | E |
| 2024 | 5 | 0 | F |
| 2025 | 8 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alaska avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.89 | 7.40 | 3.95 | bottom 44% in Alaska; top 2% in the U.S. |
| Registered Nurse hours | 1.65 | 2.28 | 0.69 | bottom 31% in Alaska; top 3% in the U.S. |
| Weekend total nurse staffing | 6.43 | 6.63 | 3.50 | bottom 44% in Alaska; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.34 | 1.59 | 0.48 | bottom 38% in Alaska; top 2% in the U.S. |
| Total nursing staff turnover (%) | 23.6 | 48.3 | 45.8 | top 1% in Alaska; top 6% in the U.S. |
| RN turnover (%) | 23.5 | 46.0 | 42.9 | top 17% in Alaska; top 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.85, RN 1.64, weekend 6.39. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Central Peninsula General Hospital INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/2006 |
| Belloumini, Barb | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Best, Max | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Central Peninsula General Hospital INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/03/2026 |
| Couey, Carrie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Cross, Bradley | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Hertz, Karl | Individual | Corporate Officer | NOT APPLICABLE | 06/16/2025 |
| Hinnegan, Angela | Individual | Corporate Officer | NOT APPLICABLE | 01/03/2026 |
| Kincaid, Jesse | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Mattero, Silverio | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Mullowney, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/23/2013 |
| Mullowney, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 09/30/2025 |
| Ostrander, Paul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Queen, Stephanie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Reaktenwalt, Catherine | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/26/2024 |
| Reaktenwalt, Catherine | Individual | ADP of the SNF | NOT APPLICABLE | 10/26/2024 |
| Reyes, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Richards, Shanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/14/2020 |
| Richards, Shanda | Individual | ADP of the SNF | NOT APPLICABLE | 12/14/2020 |
| Richardson, Trena | Individual | Corporate Director | NOT APPLICABLE | 10/01/2009 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many hours a day is a registered nurse physically in the building, including weekends?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
No other Medicare-certified nursing homes within 20 miles in the current records.
Facility data as of CMS processing date 2026-08-01. CCN 025021.