Hallmark Care Center

Name: Hallmark Care Center
Address: 215 Highway 30 SW, Mount Vernon, IA, 52314, US
Telephone: 3198958891

215 Highway 30 SW, Mount Vernon, IA 52314 · Linn County · 55 certified beds · avg 41 residents/day · certified since Jun 1, 1997

Part of chain: LEGACY HEALTHCARE (89 facilities, chain avg rating 2.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 9, 2026	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Apr 9, 2026	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 9, 2026	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Apr 9, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Apr 9, 2026	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Apr 9, 2026	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Mar 20, 2025	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Mar 20, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Mar 20, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Mar 20, 2025	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Mar 20, 2025	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 22, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
May 22, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 11).

Year	Citations	Worst severity that year
2024	2	E
2025	5	D
2026	11	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.39	4.37	3.95	top 44% in Iowa; top 26% in the U.S.
Registered Nurse hours	0.72	0.85	0.69	bottom 39% in Iowa; top 34% in the U.S.
Weekend total nurse staffing	3.96	3.86	3.50	top 41% in Iowa; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.51	0.48	bottom 44% in Iowa; top 42% in the U.S.
Total nursing staff turnover (%)	0.0	44.0	45.8	—
RN turnover (%)	0.0	42.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.73, RN 0.61, weekend 3.37. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Doros Generation Trust U/A/D 1/3/12	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/15/2024
GPN Family Trust U/A/D 4/28/08	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/15/2024
Iowa Portfolio Opco Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	08/15/2024
Oakway Operations LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/15/2024
Beasley, Karla	Individual	Operational/Managerial Control	NOT APPLICABLE	08/15/2024
Beasley, Karla	Individual	ADP of the SNF	NOT APPLICABLE	08/15/2024
Behounek, Linsey	Individual	Operational/Managerial Control	NOT APPLICABLE	08/15/2024
Behounek, Linsey	Individual	ADP of the SNF	NOT APPLICABLE	08/15/2024
Borcherding, Jenny	Individual	Operational/Managerial Control	NOT APPLICABLE	08/15/2024
Borcherding, Jenny	Individual	ADP of the SNF	NOT APPLICABLE	08/15/2024
Burken, Sheri	Individual	Operational/Managerial Control	NOT APPLICABLE	08/15/2024
Burken, Sheri	Individual	ADP of the SNF	NOT APPLICABLE	08/15/2024
Cascade Capital Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2025
Cascade Capital Partners LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2025
CCG Gorgona LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2025
Friedenberg, Laura	Individual	Operational/Managerial Control	NOT APPLICABLE	08/15/2024
Friedenberg, Laura	Individual	ADP of the SNF	NOT APPLICABLE	08/15/2024
Friedman, Brian	Individual	Trustee of the SNF	NOT APPLICABLE	08/15/2024
Gorgona Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2025
Gorgona Propco Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Rehabilitation Center of Lisbon	1.6 mi	Lisbon, IA	★★★★☆	4/5
Solon Nursing Care Center	8.6 mi	Solon, IA	★★★★★	5/5
Mechanicsville Specialty Care	8.8 mi	Mechanicsville, IA	★★★★★	4/5
Silver Oak Nursing and Rehabilitation Center LLC	11.2 mi	Marion, IA	★☆☆☆☆	1/5
Linn Manor Care Center	11.6 mi	Marion, IA	★★☆☆☆	2/5
Cottage Grove Place	12.3 mi	Cedar Rapids, IA	★☆☆☆☆	1/5
Oakview Nursing & Rehablitation - Marion	12.3 mi	Marion, IA	★★★★☆	4/5
Harmony Cedar Rapids	12.4 mi	Cedar Rapids, IA	★☆☆☆☆	1/5
Living Center West	12.8 mi	Cedar Rapids, IA	★★☆☆☆	2/5
Winslow House Care Center	12.8 mi	Marion, IA	★★☆☆☆	2/5
Terrace Glen Village	13.7 mi	Marion, IA	★★★★★	4/5
St Luke's Helen G Nassif Transitional Care Center	14.6 mi	Cedar Rapids, IA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Mount Vernon →

Facility data as of CMS processing date 2026-08-01. CCN 165333.

The Care File

Visit checklist — Hallmark Care Center

215 Highway 30 SW, Mount Vernon, IA 52314 · 3198958891

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165333 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)