Good Shepherd Health Center
302 Second Street NE, Mason City, IA 50401 · Cerro Gordo County · 170 certified beds · avg 147 residents/day · certified since Jan 1, 1968
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Aug 30, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 17, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 13, 2025 · F-0713 · triggered by a complaint
The facility did not provide or arrange for a doctor to be available for emergencies 24 hours a day.
Why it matters: In a medical emergency at night or on a weekend, a resident could face dangerous delays in getting doctor-directed care.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 3, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 24, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Feb 24, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Dec 11, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Dec 11, 2025 | E · Potential for harm, repeated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Mar 13, 2025 | ▲ G · Actual harm, one-off | The facility did not provide or arrange for a doctor to be available for emergencies 24 hours a day. · from a complaint |
| Mar 13, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Mar 13, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Oct 31, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 30, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Aug 30, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 20, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 6, 2023 | F · Potential for harm, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jul 6, 2023 | F · Potential for harm, facility-wide | The facility did not dispose of garbage and refuse properly. |
| Jul 6, 2023 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Jul 6, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jul 6, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jul 6, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | F |
| 2024 | 11 | 1 | J ▲ |
| 2025 | 8 | 1 | G ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $87,458.
| Date | Type | Amount / length |
|---|---|---|
| Aug 30, 2024 | Fine | $87,458 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.46 | 4.37 | 3.95 | top 40% in Iowa; top 24% in the U.S. |
| Registered Nurse hours | 0.44 | 0.85 | 0.69 | bottom 8% in Iowa; bottom 28% in the U.S. |
| Weekend total nurse staffing | 4.22 | 3.86 | 3.50 | top 29% in Iowa; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.51 | 0.48 | bottom 10% in Iowa; bottom 26% in the U.S. |
| Total nursing staff turnover (%) | 68.7 | 44.0 | 45.8 | bottom 5% in Iowa; bottom 7% in the U.S. |
| RN turnover (%) | 60.0 | 42.1 | 42.9 | bottom 26% in Iowa; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.36, weekend 3.46. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alden, Kathryn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Boedeker, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Demaris, Anne | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/19/2008 |
| Douglas, Tom | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Everist, Burton | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Flynn, Anne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Gerrietts, Dan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Good Shepherd Geriatric Center INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/19/2008 |
| Hunt, Samuel | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Madden, Thelma | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Paulson, Kirk | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Schumaker, Terry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Shipman, Scott | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Smed, Scott | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Stockbeger, Ian | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2013 |
| Stockbeger, Ian | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2013 |
| White, Jerrold | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Zook, Anne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "If my family member has a medical emergency at 2 a.m., who does your staff call and how fast can a doctor respond?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Heritage Care and Rehabilitation Center | 0.8 mi | Mason City, IA | ★★☆☆☆ | 3/5 | |
| I O O F Home and Community Therapy Center | 1.7 mi | Mason City, IA | ★☆☆☆☆ | 2/5 | |
| Manly Specialty Care | 9.0 mi | Manly, IA | ★★★☆☆ | 2/5 | |
| Nora Springs Care Center | 9.1 mi | Nora Springs, IA | ★★★★☆ | 4/5 | |
| Oakwood Care Center | 10.0 mi | Clear Lake, IA | ★★★☆☆ | 3/5 | |
| Rockwell Community Nursing Home | 11.5 mi | Rockwell, IA | ★★★★★ | 4/5 | |
| Sheffield Care Center | 18.1 mi | Sheffield, IA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
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Facility data as of CMS processing date 2026-08-01. CCN 165072.