Flower Villa, INC

Name: Flower Villa, INC
Address: 1480 S. LA CIENEGA BL, Los Angeles, CA, 90035, US
Telephone: 3106523030

1480 S. La Cienega Bl, Los Angeles, CA 90035 · Los Angeles County · 41 certified beds · avg 36 residents/day · certified since May 13, 1974

Part of chain: ROLLINS-NELSON HEALTHCARE MANAGEMENT (8 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

$17,745

Fines, last 3 years

4.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 28, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 23, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 12, 2026	E · Potential for harm, repeated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Apr 12, 2026	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 12, 2026	E · Potential for harm, repeated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 12, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 12, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Apr 12, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Apr 12, 2026	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Apr 12, 2026	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Apr 12, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Apr 12, 2026	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Apr 12, 2026	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Jan 27, 2026	E · Potential for harm, repeated	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. · from a complaint
Dec 15, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Mar 9, 2025	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Mar 9, 2025	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 9, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Mar 9, 2025	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Mar 9, 2025	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Jun 28, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 1, 2024	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Mar 1, 2024	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Sep 12, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (17 → 11).

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	E
2024	9	1	G ▲
2025	18	0	F
2026	12	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $17,745.

Date	Type	Amount / length
Jun 28, 2024	Fine	$17,745

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.41	4.31	3.95	top 33% in California; top 26% in the U.S.
Registered Nurse hours	0.26	0.61	0.69	bottom 5% in California; bottom 6% in the U.S.
Weekend total nurse staffing	4.31	3.90	3.50	top 20% in California; top 15% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.51	0.48	bottom 14% in California; bottom 15% in the U.S.
Total nursing staff turnover (%)	44.7	36.7	45.8	bottom 26% in California; top 49% in the U.S.
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.21, RN 0.25, weekend 4.12. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Flower Villa, INC.	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2007
Nelson, William	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2007
Rollins, Vicki	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2007
Brent, Dale	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2015
Brent, Dale	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2015
Flower Villa, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	12/24/2024
Hernandez, Alejandro	Individual	Operational/Managerial Control	NOT APPLICABLE	04/22/2024
Hernandez, Alejandro	Individual	ADP of the SNF	NOT APPLICABLE	04/22/2024
Nelson, William	Individual	Corporate Director	NOT APPLICABLE	11/01/2007
Nelson, William	Individual	Corporate Officer	NOT APPLICABLE	11/01/2007
Rollins, Vicki	Individual	Corporate Director	NOT APPLICABLE	11/01/2007
Rollins, Vicki	Individual	Corporate Officer	NOT APPLICABLE	11/01/2007
Rubins Brierwood Terrace Convalescent Hospital	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	11/01/2007
Rubins Brierwood Terrace Convalescent Hospital	Organization	ADP of the SNF	NOT APPLICABLE	01/23/2025
Siregar, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	03/21/2022
Siregar, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	03/21/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you explain health changes and treatment options to residents and their families?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
West Pico Terrace Healthcare & Wellness Centre LP	0.6 mi	Los Angeles, CA	★★★★★	4/5
Pavilion on Pico Healthcare & Wellness Centre, LP	0.6 mi	Los Angeles, CA	★★★☆☆	3/5
Beverly Hills Rehabilitation Centre	1.2 mi	Los Angeles, CA	★★★☆☆	2/5
Miracle Mile Healthcare Center, LLC	1.2 mi	Los Angeles, CA	★☆☆☆☆	1/5	abuse
Guardian Rehabilitation Hospital	1.6 mi	Los Angeles, CA	★★★☆☆	3/5
Sharon Care Center	1.6 mi	Los Angeles, CA	★★☆☆☆	1/5
Crenshaw Nursing Home	1.9 mi	Los Angeles, CA	★★☆☆☆	2/5
Longwood Manor Conv.hospital	1.9 mi	Los Angeles, CA	★★☆☆☆	2/5
Southern California Hosp at Culver City D/P SNF	2.2 mi	Culver City, CA	★★☆☆☆	2/5
Kennedy Care Center	2.4 mi	Los Angeles, CA	★☆☆☆☆	1/5
Cheviot Hills Post Acute	2.4 mi	Los Angeles, CA	★★☆☆☆	2/5
Overland Terrace Healthcare & Wellness Centre, LP	2.5 mi	Los Angeles, CA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Los Angeles →

Facility data as of CMS processing date 2026-08-01. CCN 056438.

The Care File

Visit checklist — Flower Villa, INC

1480 S. La Cienega Bl, Los Angeles, CA 90035 · 3106523030

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $17,745

Most serious findings on record:

▲ Jun 28, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 056438 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)