E.a. Hawse Healthcare Center
18086 State Route 55, Baker, WV 26801 · Hardy County · 60 certified beds · avg 56 residents/day · certified since Aug 1, 2000
Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 10, 2026 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 10, 2026 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Jun 10, 2026 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Jun 10, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jun 10, 2026 | D · Potential for harm, one-off | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Nov 14, 2024 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Nov 14, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 14, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Nov 14, 2024 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 25, 2023 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 25, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 25, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Jan 25, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 25, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jan 25, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 25, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (11 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | E |
| 2024 | 11 | 0 | E |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | West Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.50 | 3.55 | 3.95 | top 41% in West Virginia; bottom 37% in the U.S. |
| Registered Nurse hours | 0.86 | 0.70 | 0.69 | top 16% in West Virginia; top 23% in the U.S. |
| Weekend total nurse staffing | 3.01 | 3.07 | 3.50 | top 44% in West Virginia; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.44 | 0.40 | 0.48 | top 31% in West Virginia; top 41% in the U.S. |
| Total nursing staff turnover (%) | 69.8 | 44.1 | 45.8 | bottom 4% in West Virginia; bottom 6% in the U.S. |
| RN turnover (%) | 76.9 | 42.4 | 42.9 | bottom 4% in West Virginia; bottom 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.46, RN 0.85, weekend 2.97. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| C.R. Stoltz Family Investment Company INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| C.R. Stoltz Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Health Care Holdings, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| I. Rosedale Family Investment Company INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| I. Rosedale Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Marantz WV Holdings, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| R.S. Wilheim Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Ronald S Wilheim 2012 Spousal Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Rosedale Family Investment Company, INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| RRW, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| S.L. Rosedale Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Wilheim Family Investment Company, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Zenith Healthcare Holdings, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/14/2023 |
| Zenith Holdings Op Co., LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/14/2023 |
| C.R. Stoltz Family Investment Company INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2023 |
| C.R. Stoltz Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2023 |
| Groves, Donna | Individual | Corporate Officer | NOT APPLICABLE | 04/14/2023 |
| Groves, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/14/2023 |
| Health Care Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2023 |
| I. Rosedale Family Investment Company INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "How do you explain health changes and treatment options to residents and their families?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many hours a day is a registered nurse physically in the building, including weekends?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hampshire Center | 18.9 mi | Romney, WV | ★★★☆☆ | 3/5 | |
| Hampshire Memorial Hospital | 18.9 mi | Romney, WV | ★★★★☆ | 3/5 | |
| Grant Rehabilitation and Care Center | 19.0 mi | Petersburg, WV | ★★★☆☆ | 3/5 | |
| Woodstock Valley Health and Rehabilitation | 20.0 mi | Woodstock, VA | ★☆☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 515173.