26894 East Main Street, West Point, MS 39773 (opens Google Maps) · Clay County · (662) 494-3640· 60 certified beds · avg 51 residents/day · certified since Jul 1, 2005 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Jun 16, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 7, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Mar 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jun 16, 2025 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Sep 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Sep 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jul 13, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2024 | 4 | 0 | D |
| 2025 | 1 | 1 | G ▲ |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $8,788.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Jun 16, 2025 | Fine | $8,788 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Mississippi avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.43 | 4.88 | 3.95 | top 26% in Mississippi; top 8% in the U.S. |
| Registered Nurse hours | 0.94 | 0.74 | 0.69 | top 17% in Mississippi; top 19% in the U.S. |
| Weekend total nurse staffing | 4.28 | 4.09 | 3.50 | top 28% in Mississippi; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.38 | 0.48 | top 42% in Mississippi; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 48.7 | 45.7 | 45.8 | bottom 40% in Mississippi; bottom 40% in the U.S. |
| RN turnover (%) | 41.7 | 38.4 | 42.9 | bottom 45% in Mississippi; top 50% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.12, RN 0.88, weekend 4.04.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.12 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Dugan Memorial Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Dugan Memorial Home, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 03/01/2002 |
| Arthur, Allison | Individual | Corporate Director | NOT APPLICABLE | 09/19/2022 |
| Arthur, Allison | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/19/2022 |
| Arthur, Allison | Individual | ADP of the SNF | NOT APPLICABLE | 09/19/2022 |
| Dugan Memorial Home, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/17/2002 |
| Dugan Memorial Home, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/17/2002 |
| Moffett, Mitchell | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Vance, Christie | Individual | Corporate Officer | NOT APPLICABLE | 03/23/2020 |
| Vance, Christie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/23/2020 |
| Vance, Christie | Individual | ADP of the SNF | NOT APPLICABLE | 03/23/2020 |
| Zuelzke, James | Individual | Corporate Officer | NOT APPLICABLE | 06/29/2020 |
| Zuelzke, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/29/2020 |
| Zuelzke, James | Individual | ADP of the SNF | NOT APPLICABLE | 06/29/2020 |
All 13 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| West Point Community Living Center | 1.0 mi | West Point, MS | ★☆☆☆☆ | 1/5 | abuse |
| Vineyard Court Nursing Center | 13.7 mi | Columbus, MS | ★★☆☆☆ | 1/5 | |
| Starkville Manor Health Care and Rehabilitation Ce | 13.8 mi | Starkville, MS | —/5 | SFF | |
| Care Center of Aberdeen | 15.8 mi | Aberdeen, MS | ★★☆☆☆ | 2/5 | |
| Trinity Healthcare Center | 16.9 mi | Columbus, MS | ★★★★☆ | 4/5 | |
| The Windsor Place | 17.0 mi | Columbus, MS | ★☆☆☆☆ | 2/5 | |
| Aurora Health and Rehabilitation | 17.6 mi | Columbus, MS | ★★★☆☆ | 2/5 | |
| Carrington, LLC D/B/A the Carrington | 18.1 mi | Starkville, MS | ★★★★★ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 255313.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details