Cumberland Crossings Retirement Community

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.67, RN 1.27, weekend 4.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

All 20 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Cumberland, PA — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Gardens at Camp Hill, the — Camp Hill, PA · overall 3/5
• Gardens at West Shore, the — Camp Hill, PA · overall 1/5abuse
• Shippensburg Rehabilitation and Health Care Center — Shippensburg, PA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Carlisle →