Continuous Care Center Wheeling Hospital

Name: Continuous Care Center Wheeling Hospital
Address: 236 HULLIHEN PLACE, Wheeling, WV, 26003, US
Telephone: 3042433800

236 Hullihen Place, Wheeling, WV 26003 · Ohio County · 144 certified beds · avg 128 residents/day · certified since Dec 5, 1975

Part of chain: WVU MEDICINE (7 facilities, chain avg rating 4.3★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 28, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Nov 29, 2023	E · Potential for harm, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 29, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 29, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Nov 29, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Nov 29, 2023	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Nov 29, 2023	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Nov 29, 2023	D · Potential for harm, one-off	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Nov 29, 2023	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Jun 23, 2022	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Year	Citations	Worst severity that year
2022	12	E
2023	8	E
2025	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	West Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.76	3.55	3.95	top 9% in West Virginia; top 17% in the U.S.
Registered Nurse hours	1.02	0.70	0.69	top 8% in West Virginia; top 15% in the U.S.
Weekend total nurse staffing	4.24	3.07	3.50	top 8% in West Virginia; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.58	0.40	0.48	top 13% in West Virginia; top 24% in the U.S.
Total nursing staff turnover (%)	0.0	44.1	45.8	—
RN turnover (%)	0.0	42.4	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.94, weekend 3.92. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
West Virginia United Health System, INC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2021
Bane, William	Individual	Corporate Officer	NOT APPLICABLE	01/23/2023
Borchers, Timothy	Individual	Corporate Director	NOT APPLICABLE	12/05/2025
Brennan, Mark	Individual	Corporate Director	NOT APPLICABLE	04/01/2021
Gerber, Benjamin	Individual	Corporate Director	NOT APPLICABLE	05/22/2026
Harrison, Douglass	Individual	Corporate Director	NOT APPLICABLE	06/20/2019
Harrison, Douglass	Individual	Corporate Officer	NOT APPLICABLE	06/20/2019
Jackson, Jeffery	Individual	Corporate Director	NOT APPLICABLE	12/05/2025
Jefferson, Joshua	Individual	Corporate Director	NOT APPLICABLE	12/05/2025
McCracken, Thomas	Individual	Corporate Officer	NOT APPLICABLE	12/05/2025
McCracken, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	12/05/2025
McCracken, Thomas	Individual	ADP of the SNF	NOT APPLICABLE	12/05/2025
Mercer, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/05/2025
Mercer, William	Individual	Trustee of the SNF	NOT APPLICABLE	12/05/2025
Mercer, William	Individual	ADP of the SNF	NOT APPLICABLE	12/05/2025
Miller, Kimberly	Individual	Corporate Director	NOT APPLICABLE	05/22/2026
Milton, Charles	Individual	Corporate Director	NOT APPLICABLE	05/22/2026
Nickerson, Donald	Individual	Corporate Director	NOT APPLICABLE	04/01/2021
Rigby, Don	Individual	Corporate Director	NOT APPLICABLE	04/01/2021
Stephen, Staci	Individual	Corporate Director	NOT APPLICABLE	12/05/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you keep residents' medical records accurate, complete, and secure?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What are your rules for bringing in my family member's favorite foods, and how are they stored?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Good Shepherd Nursing Home	0.8 mi	Wheeling, WV	★★★☆☆	2/5
Peterson Rehabilitation and Healthcare	0.8 mi	Wheeling, WV	★★☆☆☆	1/5
Rolling Hills Rehab and Care Ctr	4.9 mi	Bridgeport, OH	★☆☆☆☆	1/5	abuseSFF
Country Club Retirement Ctr IV	5.9 mi	Bellaire, OH	★☆☆☆☆	1/5
Continuing Healthcare of Shadyside	7.8 mi	Shadyside, OH	★☆☆☆☆	2/5
Moundsville Healthcare Center	9.9 mi	Moundsville, WV	★★★☆☆	3/5
Sienna Hills Nursing & Rehabilitation	10.3 mi	Adena, OH	★★★☆☆	3/5
Belmont Manor	11.9 mi	St Clairsville, OH	★★★★☆	3/5
Continuing Healthcare at Forest Hill	11.9 mi	St Clairsville, OH	★☆☆☆☆	2/5
Park Health Center	12.0 mi	St Clairsville, OH	★★☆☆☆	2/5
Cumberland Pointe Care Center	15.0 mi	St Clairsville, OH	★★★☆☆	3/5
Wellsburg Healthcare Center	15.1 mi	Wellsburg, WV	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Wheeling →

Facility data as of CMS processing date 2026-08-01. CCN 515055.

The Care File

Visit checklist — Continuous Care Center Wheeling Hospital

236 Hullihen Place, Wheeling, WV 26003 · 3042433800

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 515055 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)