Citrus Heights Health Center

Name: Citrus Heights Health Center
Address: 161 S. REEDER AVE, Covina, CA, 91724, US
Telephone: 6262512316

161 S. Reeder Ave, Covina, CA 91724 · Los Angeles County · 32 certified beds · avg 30 residents/day · certified since Oct 3, 2024

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 6, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 6, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 6, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 6, 2025	E · Potential for harm, repeated	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Aug 6, 2025	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Aug 6, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 6, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 6, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 6, 2025	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
Sep 13, 2024	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Sep 13, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 13, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Sep 13, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Sep 13, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 13, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Sep 13, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 9).

Year	Citations	Serious (G–L)	Worst severity that year
2024	7	0	D
2025	9	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.96	4.31	3.95	top 15% in California; top 14% in the U.S.
Registered Nurse hours	1.25	0.61	0.69	top 6% in California; top 8% in the U.S.
Weekend total nurse staffing	4.35	3.90	3.50	top 19% in California; top 15% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.20	0.51	0.48	top 6% in California; top 3% in the U.S.
Total nursing staff turnover (%)	0.0	36.7	45.8	—
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.12, RN 1.29, weekend 4.50. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Masonic Homes of California	Organization	5% or Greater Direct Ownership Interest	—	10/01/2018
Adamson, Larry	Individual	Corporate Officer	NOT APPLICABLE	10/15/2016
Balbiani, Mario	Individual	Corporate Officer	NOT APPLICABLE	10/15/2021
Balbiani, Mario	Individual	Trustee of the SNF	NOT APPLICABLE	10/15/2021
Bear, Jeffery	Individual	Corporate Officer	NOT APPLICABLE	10/15/2018
Bezner, Brian	Individual	Corporate Officer	NOT APPLICABLE	10/15/2021
Casalou, Allan	Individual	Corporate Officer	NOT APPLICABLE	10/01/2008
Charland, Gary	Individual	Corporate Officer	NOT APPLICABLE	10/01/2013
Cross, Charles	Individual	Corporate Officer	NOT APPLICABLE	10/15/2021
Diaz, Roberto	Individual	Corporate Officer	NOT APPLICABLE	10/15/2021
Gonzaga, Vincent	Individual	W-2 Managing Employee	NOT APPLICABLE	10/31/2022
Hatfield, Eric	Individual	Corporate Officer	NOT APPLICABLE	10/15/2019
Hunter, Carol	Individual	Corporate Officer	NOT APPLICABLE	06/06/2022
Maloyan, Ara	Individual	Corporate Officer	NOT APPLICABLE	10/15/2020
Metroka, G.	Individual	Corporate Officer	NOT APPLICABLE	10/15/2020
Muldoon, Patrick	Individual	Corporate Officer	NOT APPLICABLE	08/15/2020
Parinas, Mark	Individual	Corporate Officer	NOT APPLICABLE	10/15/2020
Peare, Gary	Individual	Corporate Officer	NOT APPLICABLE	10/15/2022
Rick, Bruce	Individual	Corporate Officer	NOT APPLICABLE	10/15/2021
Salazar, Arthur	Individual	Corporate Officer	NOT APPLICABLE	10/22/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Arbor Glen Care Center	1.4 mi	Glendora, CA	★★☆☆☆	2/5
Bayshire San Dimas Post-Acute	1.8 mi	San Dimas, CA	★★★★☆	3/5
Gladstone Sub-Acute and Rehab Center	2.0 mi	Glendora, CA	★☆☆☆☆	1/5
Glendora Grand, INC	2.1 mi	Glendora, CA	★☆☆☆☆	1/5
Covina Rehabilitation Center	2.3 mi	Covina, CA	★★☆☆☆	2/5
Emanate Health Inter-Community Hospital- D/P SNF	2.3 mi	Covina, CA	★★★★★	5/5
Mesa Glen Care Center	2.8 mi	Glendora, CA	★☆☆☆☆	1/5	abuseSFF
Harvard Creek Post Acute	2.9 mi	Covina, CA	★★★★★	4/5
The Rowland	2.9 mi	Covina, CA	★☆☆☆☆	1/5
Casa Bonita Convalescent Hospital	3.2 mi	San Dimas, CA	★★★★☆	4/5
Glendora Canyon Transitional Care Unit	3.4 mi	Glendora, CA	★☆☆☆☆	1/5	abuse
Woods Health Services	4.2 mi	La Verne, CA	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Covina →

Facility data as of CMS processing date 2026-08-01. CCN 555932.

The Care File

Visit checklist — Citrus Heights Health Center

161 S. Reeder Ave, Covina, CA 91724 · 6262512316

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555932 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)