Iowa ›Charles City

Chautauqua Guest Home #3

Costs & paymentPlan a visit

302 Ninth Street, Charles City, IA 50616 (opens Google Maps) · Floyd County · (641) 228-5351· 57 certified beds · avg 43 residents/day · certified since Jan 1, 1995 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Jul 3, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.82
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550

  2. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550

  3. E · Potential for more than minimal harm, pattern

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 6 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jul 3, 2025D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Jan 18, 2024E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 18, 2024B · Potential for minimal harm, patternThe facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 2
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202320D
202420E
202520D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityIowa averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.82
Iowa average: 4.37
U.S. average: 3.95
Registered Nurse hours
This facility: 0.72
Iowa average: 0.85
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.43
Iowa average: 3.86
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityIowa avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.824.373.95top 25% in Iowa; top 16% in the U.S.
Registered Nurse hours0.720.850.69bottom 38% in Iowa; top 35% in the U.S.
Weekend total nurse staffing4.433.863.50top 19% in Iowa; top 13% in the U.S.
Weekend RN hours (not acuity-adjusted)0.390.510.48bottom 35% in Iowa; top 49% in the U.S.
Total nursing staff turnover (%)23.844.045.8top 4% in Iowa; top 6% in the U.S.
RN turnover (%)16.742.142.9top 13% in Iowa; top 9% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 0.59, weekend 3.66.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.98 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Chautauqua Guest Home #3. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Ayers, DavidIndividual5% or Greater Direct Ownership Interest41%04/01/2012
Ayers, JohnIndividual5% or Greater Direct Ownership Interest16%01/01/1970
Jespersen, SusanIndividual5% or Greater Direct Ownership Interest13%04/01/2012
McGinley, JudithIndividual5% or Greater Direct Ownership Interest13%04/01/2012
Ayers, DavidIndividualCorporate DirectorNOT APPLICABLE04/01/2012
Ayers, DavidIndividualCorporate OfficerNOT APPLICABLE04/01/2012
Ayers, DavidIndividualOperational/Managerial ControlNOT APPLICABLE07/02/1979
Ayers, DavidIndividualADP of the SNFNOT APPLICABLE07/02/1979
Ayers, JohnIndividualCorporate DirectorNOT APPLICABLE04/01/2012
Ayers, JohnIndividualCorporate OfficerNOT APPLICABLE04/01/2012
Ayers, JohnIndividualOperational/Managerial ControlNOT APPLICABLE05/05/1987
Ayers, JohnIndividualADP of the SNFNOT APPLICABLE05/05/1987
Brighton Consulting Group LLCOrganizationADP of the SNFNOT APPLICABLE06/15/2004
Floyd County Memorial Hospital CommissionOrganizationOperational/Managerial ControlNOT APPLICABLE06/13/2014
Floyd County Memorial Hospital CommissionOrganizationADP of the SNFNOT APPLICABLE06/13/2014
Fox Rehab Pt Ia PLLCOrganizationADP of the SNFNOT APPLICABLE06/01/2024
Frerichs, KatherineIndividualADP of the SNFNOT APPLICABLE10/08/2019
Hobert, MistyIndividualOperational/Managerial ControlNOT APPLICABLE01/03/2005
Hobert, MistyIndividualADP of the SNFNOT APPLICABLE01/03/2005
Jespersen, SusanIndividualCorporate DirectorNOT APPLICABLE04/01/2012

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 24% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Chautauqua Guest Home #20.2 miCharles City, IA★★★★★4/5
Ams Memorial-Greene13.1 miGreene, IA★☆☆☆☆2/5
Faith Lutheran Home16.7 miOsage, IA★★★★☆4/5
Osage Rehab and Health Care Center16.8 miOsage, IA★☆☆☆☆1/5
Colonial Manor of Elma17.4 miElma, IA★★☆☆☆2/5abuse
Accura Healthcare of New Hampton18.1 miNew Hampton, IA★★★★☆3/5
Nora Springs Care Center18.2 miNora Springs, IA★★★★☆4/5
Clarksville Skilled Nursing & Rehab Center18.7 miClarksville, IA★★★★☆4/5
New Hampton Nursing & Rehab Center18.8 miNew Hampton, IA★★★★☆4/5

Compare this facility with the 3 closest →

All facilities in Charles City →

Facility data as of CMS processing date 2026-08-01. CCN 165243.

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