Autumn Care of Biscoe

Name: Autumn Care of Biscoe
Address: 401 Lambert Road, Biscoe, NC, 27209, US
Telephone: 9104282117

401 Lambert Road, Biscoe, NC 27209 · Montgomery County · 141 certified beds · avg 100 residents/day · certified since Jan 1, 1980

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

$15,350

Fines, last 3 years

3.10

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Mar 20, 2024 · F-0690

The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Why it matters: Poor continence and catheter care leads to infections, skin breakdown, and loss of dignity.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 28, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	B · Minimal risk, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 13, 2025	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 20, 2024	▲ G · Actual harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 20, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 20, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 20, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Mar 20, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 20, 2024	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Mar 20, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 1).

Year	Citations	Serious (G–L)	Worst severity that year
2024	9	1	G ▲
2025	4	0	E
2026	1	0	B

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $15,350.

Date	Type	Amount / length
Mar 20, 2024	Fine	$15,350

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.10	4.01	3.95	bottom 9% in North Carolina; bottom 18% in the U.S.
Registered Nurse hours	0.37	0.64	0.69	bottom 20% in North Carolina; bottom 18% in the U.S.
Weekend total nurse staffing	2.83	3.56	3.50	bottom 15% in North Carolina; bottom 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.41	0.48	bottom 37% in North Carolina; bottom 25% in the U.S.
Total nursing staff turnover (%)	23.9	49.0	45.8	top 3% in North Carolina; top 6% in the U.S.
RN turnover (%)	20.0	45.7	42.9	top 12% in North Carolina; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.16, RN 0.38, weekend 2.88. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
WWBV Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	100%	09/30/2019
Autumn Corporation	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2026
Billings, Christina	Individual	Operational/Managerial Control	NOT APPLICABLE	09/16/2019
Billings, Christina	Individual	ADP of the SNF	NOT APPLICABLE	09/16/2019
Cibc Bank USA	Organization	ADP of the SNF	NOT APPLICABLE	03/31/2021
Citrin Cooperman Advisors LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
Dolack, Christina	Individual	ADP of the SNF	NOT APPLICABLE	01/22/2025
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Nicoluzakis, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2019
Ohl Asset (NC) Biscoe, LP	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	03/01/2016
Ohl Asset (NC) Biscoe, LP	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2016
Saber Governance LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
Saber Healthcare Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
SHG Autumn, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2026
SHG Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
SHG Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
SHG Mt, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/06/2026
Sullivan, Melissa	Individual	Operational/Managerial Control	NOT APPLICABLE	12/17/2023
Sullivan, Melissa	Individual	ADP of the SNF	NOT APPLICABLE	12/17/2023
Volpe, Benjamin	Individual	Corporate Director	NOT APPLICABLE	03/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Forrest Oakes Healthcare	20.9 mi	Albemarle, NC	★★★☆☆	2/5
Peak Resources - Pinelake	21.2 mi	Carthage, NC	★★★★☆	4/5
The Greens at Pinehurst Rehabilitation & Living Ce	21.4 mi	Pinehurst, NC	★★★☆☆	3/5
Saint Joseph of the Pines Health Center	22.0 mi	Pinehurst, NC	★★★★★	4/5
Trinity Place	22.2 mi	Albemarle, NC	★★★★★	4/5
Inn at Quail Haven Village	22.7 mi	Pinehurst, NC	★★★★☆	4/5
Pinehurst Healthcare & Rehabilitation Center	22.8 mi	Pinehurst, NC	★★☆☆☆	3/5
Clapp's Convalescent Nursing Home INC	23.7 mi	Asheboro, NC	★★★★☆	4/5
Alpine Health and Rehabilitation of Asheboro	24.1 mi	Asheboro, NC	★★★★★	5/5
Bethany Woods Nursing and Rehabilitation Center	24.4 mi	Albemarle, NC	★★★☆☆	3/5
Stanly Manor	24.6 mi	Albemarle, NC	★★☆☆☆	2/5
Mountain Vista Health Park	25.1 mi	Denton, NC	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Biscoe →

Facility data as of CMS processing date 2026-08-01. CCN 345000.

The Care File

Visit checklist — Autumn Care of Biscoe

401 Lambert Road, Biscoe, NC 27209 · 9104282117

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $15,350

Most serious findings on record:

▲ Mar 20, 2024 (F-0690, Actual harm, one-off): The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Questions for the administrator:

☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345000 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)