How to file a complaint about care →

2 fines totaling $70,904, plus 2 Medicare payment denial periods.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.82, weekend 2.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 5 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Pioneer Healthcare Management — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Heritage Manor Nursing and Rehabilitation Center — Detroit, MI · overall 1/5abuse
• Lakeside Manor Nursing and Rehabilitation Center — Sterling Heights, MI · overall —/5SFF
• Northville Manor — Northville, MI · overall 2/5
• Oakland Manor Nursing and Rehabilitation Center LL — Pontiac, MI · overall 3/5
• Oakridge Manor Nursing and Rehabilitation Center L — Ferndale, MI · overall 3/5
• Pine Creek Manor Skilled Nursing & Rehab Center — Wayne, MI · overall 3/5
• Regency Manor Nursing & Rehabilitation Center — Utica, MI · overall 2/5
• Riverside Healthcare Center — St. Louis, MI · overall 3/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Ashley →