Arroyo Grande Care Center
1212 Farroll Avenue, Arroyo Grande, CA 93420 · San Luis Obispo County · 99 certified beds · avg 87 residents/day · certified since Jan 1, 1995
Part of chain: COMPASS HEALTH, INC. (7 facilities, chain avg rating 5.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 10, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Sep 11, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint |
| Aug 12, 2021 | F · Potential for harm, facility-wide | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Aug 12, 2021 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 12, 2021 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 12, 2021 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Aug 12, 2021 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 5 | 0 | F |
| 2023 | 1 | 0 | D |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.92 | 4.31 | 3.95 | top 16% in California; top 15% in the U.S. |
| Registered Nurse hours | 0.30 | 0.61 | 0.69 | bottom 13% in California; bottom 10% in the U.S. |
| Weekend total nurse staffing | 4.35 | 3.90 | 3.50 | top 19% in California; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.19 | 0.51 | 0.48 | bottom 8% in California; bottom 10% in the U.S. |
| Total nursing staff turnover (%) | 21.0 | 36.7 | 45.8 | top 9% in California; top 3% in the U.S. |
| RN turnover (%) | 25.0 | 38.1 | 42.9 | top 26% in California; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.48, RN 0.28, weekend 3.96. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carder, Harold | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Compass Health INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 11/19/2007 |
| Compass Holdings INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/01/2008 |
| Gerrish, Nancy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2005 |
| Gerrish, William | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2005 |
| Hamilton, Amy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Hodge, Timothy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Lochridge, Valletta | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| McMullen, Juanita | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/07/1979 |
| Moya, Marie | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/22/2010 |
| Reitz, Bryan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Smith, Darren | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/26/2008 |
| Woolpert, Marcy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Woolpert, Mark | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/07/1997 |
| Woolpert, Patricia | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/07/1997 |
| Alexander, Lacey | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/09/2006 |
| Alexander, Lacey | Individual | ADP of the SNF | NOT APPLICABLE | 04/09/2006 |
| Carder, Harold | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Carder, Harold | Individual | ADP of the SNF | NOT APPLICABLE | 04/09/2025 |
| Casey, Samuel | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2008 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How are residents' personal funds handled here, and what records can families review?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mission View Health Center | 10.9 mi | San Luis Obispo, CA | ★★★★★ | 5/5 | |
| San Luis Post Acute Center | 11.0 mi | San Luis Obispo, CA | ★★★★★ | 5/5 | |
| San Luis Transitional Care | 11.7 mi | San Luis Obispo, CA | ★★★★★ | 5/5 | |
| Santa Maria Post Acute | 14.0 mi | Santa Maria, CA | ★★☆☆☆ | 2/5 | |
| Villa Maria Post Acute | 14.3 mi | Santa Maria, CA | ★★★★★ | 5/5 | |
| Valley Oaks Post Acute | 14.8 mi | Santa Maria, CA | ★★★★☆ | 4/5 | |
| Marian Regional Medical Center D/P SNF | 15.4 mi | Santa Maria, CA | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 555619.