Aliya of Palatine

Name: Aliya of Palatine
Address: 24 SOUTH PLUM GROVE ROAD, Palatine, IL, 60067, US
Telephone: 8473580311

24 South Plum Grove Road, Palatine, IL 60067 · Cook County · 69 certified beds · avg 63 residents/day · certified since Sep 26, 1989

Part of chain: ALIYA HEALTHCARE (14 facilities, chain avg rating 2.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

1.86

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 6, 2026	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint
Jul 18, 2024	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jul 18, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 8, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 9, 2022	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 9, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Year	Citations	Worst severity that year
2022	9	E
2023	6	D
2024	2	F
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	1.86	2.99	3.95	bottom 5% in Illinois; bottom 1% in the U.S.
Registered Nurse hours	0.29	0.63	0.69	bottom 15% in Illinois; bottom 9% in the U.S.
Weekend total nurse staffing	1.68	2.67	3.50	bottom 6% in Illinois; bottom 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.56	0.48	bottom 27% in Illinois; bottom 38% in the U.S.
Total nursing staff turnover (%)	45.3	44.5	45.8	bottom 45% in Illinois; bottom 49% in the U.S.
RN turnover (%)	83.3	41.8	42.9	bottom 4% in Illinois; bottom 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.87, RN 0.45, weekend 2.60. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Aliya Five Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	03/01/2024
Aliya Operations Holdings LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/2024
Aliya Operations Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2024
Arens, Morgan	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2024
Arens, Morgan	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2024
Luna, Sergio	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2024
Luna, Sergio	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2024
Weinfeld, Efriam	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2024
Weinfeld, Efriam	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2024
Weinfeld, Efriam	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Little Sisters of the Poor of Palatine	0.9 mi	Palatine, IL	★★★★★	5/5
Pearl of Rolling Meadows,the	1.8 mi	Rolling Meadows, IL	★★★☆☆	3/5
Inverness Rehab	2.5 mi	Inverness, IL	★★☆☆☆	3/5
Lutheran Home for the Aged	2.8 mi	Arlington HTS, IL	★★★★★	4/5
New Summit Rehabilitation and Healthcare	3.4 mi	Arlington Heights, IL	★★★★☆	4/5
Alden Long Grove Rehab &HC Ctr	4.4 mi	Long Grove, IL	★☆☆☆☆	2/5	abuse
Avantara Long Grove	4.5 mi	Long Grove, IL	★★★★☆	4/5
Moorings of Arlington Heights	4.8 mi	Arlington HTS, IL	★★★★★	5/5
Alden Estates of Barrington	5.0 mi	Barrington, IL	★★★★☆	4/5
Prairieview at the Garlands	5.3 mi	Barrington, IL	★★★★★	5/5
Warren Barr Buffalo Grove	5.7 mi	Buffalo Grove, IL	★★★☆☆	3/5
Bella Terra Wheeling	5.7 mi	Wheeling, IL	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Palatine →

Facility data as of CMS processing date 2026-08-01. CCN 145658.

The Care File

Visit checklist — Aliya of Palatine

24 South Plum Grove Road, Palatine, IL 60067 · 8473580311

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145658 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)