How to file a complaint about care →
No fines or payment denials in the published 3-year window.
991 Highway 3, Akron, IA 51001 (opens Google Maps) · Plymouth County · (712) 568-2422· 45 certified beds · avg 43 residents/day · certified since Aug 21, 2009 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. F-0644
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.82 | 4.37 | 3.95 | top 25% in Iowa; top 16% in the U.S. |
| Registered Nurse hours | 1.12 | 0.85 | 0.69 | top 16% in Iowa; top 11% in the U.S. |
| Weekend total nurse staffing | 4.27 | 3.86 | 3.50 | top 25% in Iowa; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.51 | 0.48 | bottom 41% in Iowa; top 44% in the U.S. |
| Total nursing staff turnover (%) | 40.4 | 44.0 | 45.8 | top 46% in Iowa; top 37% in the U.S. |
| RN turnover (%) | 33.3 | 42.1 | 42.9 | top 38% in Iowa; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.89, weekend 3.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Akron Care Center, INC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - City
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| City of Akron | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/10/2015 |
| Akron Care Center, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/10/2009 |
| Auchstetter, Angela | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2018 |
| Auchstetter, Angela | Individual | Trustee of the SNF | NOT APPLICABLE | 04/01/2018 |
| LTC Accounting Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| LTC Accounting Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/15/2025 |
| Morehead, Jeffrey | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2018 |
| Morehead, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Morehead, Jeffrey | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
| Netley, Tara | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Netley, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Nystrom, Dale | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Nystrom, Dale | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Pangburn, Tori | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2008 |
| Pangburn, Tori | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Pick, Jessica | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Pick, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2022 |
| Steffen, Toria | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2021 |
| Steffen, Toria | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2021 |
| Tucker, Gary | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/18/2021 |
Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hillcrest Health Care Center | 13.9 mi | Hawarden, IA | ★☆☆☆☆ | 1/5 | abuse |
| Alcester Care and Rehab Center, INC | 14.6 mi | Alcester, SD | ★★★★★ | 5/5 | |
| Sanford Care Center Vermillion | 18.8 mi | Vermillion, SD | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Plymouth, IA — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 165595.
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