Akron Care Center, INC
991 Highway 3, Akron, IA 51001 · Plymouth County · 45 certified beds · avg 43 residents/day · certified since Aug 21, 2009
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jun 18, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 1, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.82 | 4.37 | 3.95 | top 25% in Iowa; top 16% in the U.S. |
| Registered Nurse hours | 1.12 | 0.85 | 0.69 | top 16% in Iowa; top 11% in the U.S. |
| Weekend total nurse staffing | 4.27 | 3.86 | 3.50 | top 25% in Iowa; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.51 | 0.48 | bottom 41% in Iowa; top 44% in the U.S. |
| Total nursing staff turnover (%) | 40.4 | 44.0 | 45.8 | top 46% in Iowa; top 37% in the U.S. |
| RN turnover (%) | 33.3 | 42.1 | 42.9 | top 38% in Iowa; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.89, weekend 3.37. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Government - City
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| City of Akron | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/10/2015 |
| Akron Care Center, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/10/2009 |
| Auchstetter, Angela | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2018 |
| Auchstetter, Angela | Individual | Trustee of the SNF | NOT APPLICABLE | 04/01/2018 |
| LTC Accounting Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| LTC Accounting Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/15/2025 |
| Morehead, Jeffrey | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2018 |
| Morehead, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Morehead, Jeffrey | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
| Netley, Tara | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Netley, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Nystrom, Dale | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Nystrom, Dale | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Pangburn, Tori | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2008 |
| Pangburn, Tori | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Pick, Jessica | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Pick, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2022 |
| Steffen, Toria | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2021 |
| Steffen, Toria | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2021 |
| Tucker, Gary | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/18/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hillcrest Health Care Center | 13.9 mi | Hawarden, IA | ★☆☆☆☆ | 1/5 | abuse |
| Alcester Care and Rehab Center, INC | 14.6 mi | Alcester, SD | ★★★★★ | 5/5 | |
| Sanford Care Center Vermillion | 18.8 mi | Vermillion, SD | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 165595.