White Acres Wellness & Rehabilitation
7304 Good Samaritan Court, El Paso, TX 79912 · El Paso County · 74 certified beds · avg 67 residents/day · certified since May 1, 1992
Part of chain: OPCO SKILLED MANAGEMENT (66 facilities, chain avg rating 2.3★)
2/5
Health inspection rating (on-site)
0
Serious findings on record
$4,475
Fines, last 3 years
3.06
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (40)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 16, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jun 5, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Jan 29, 2026 | E · Potential for harm, repeated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Jan 29, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 29, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 14, 2025 | E · Potential for harm, repeated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint |
| Aug 18, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| Aug 18, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Aug 18, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 13, 2025 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Jan 8, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Oct 16, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 16, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Oct 16, 2024 | E · Potential for harm, repeated | The facility did not develop or maintain an effective training program for its direct care staff, including training on how to communicate effectively with residents. |
| Oct 16, 2024 | E · Potential for harm, repeated | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. |
| Oct 16, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 15, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Mar 15, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Mar 15, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint |
| Mar 15, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Mar 15, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Aug 24, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 24, 2023 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 24, 2023 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Aug 24, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 11).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | F |
| 2024 | 12 | 0 | F |
| 2025 | 6 | 0 | E |
| 2026 | 13 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $4,475.
| Date | Type | Amount / length |
|---|---|---|
| Aug 24, 2023 | Fine | $4,475 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.06 | 3.46 | 3.95 | bottom 26% in Texas; bottom 16% in the U.S. |
| Registered Nurse hours | 0.55 | 0.44 | 0.69 | top 21% in Texas; bottom 45% in the U.S. |
| Weekend total nurse staffing | 2.76 | 3.04 | 3.50 | bottom 35% in Texas; bottom 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.34 | 0.48 | top 8% in Texas; top 23% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 55.3 | 45.8 | top 44% in Texas; bottom 38% in the U.S. |
| RN turnover (%) | 69.2 | 54.6 | 42.9 | bottom 30% in Texas; bottom 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.32, RN 0.60, weekend 2.99. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Frio Hospital District | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/2024 |
| 7304 Good Samaritan Ct TX, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2024 |
| 7304 Good Samaritan Ct TX, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Garetz, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Gibraltar Trust | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2024 |
| Gibraltar Trust | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Hagins, Elizabeth | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Hazboun, Ramsey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Hazboun, Ramsey | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Jse 97 Holdings, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2024 |
| Jse 97 Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Kaplan, Mordechai | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Montgomery Sky Trust | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2024 |
| Montgomery Sky Trust | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Pinyon Realty, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2024 |
| Pinyon Realty, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Ruff, Michael | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2024 |
| Sternshein, Jennifer | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Strohmyer, Brinton | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Strohmyer, Brinton | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Who runs your activities program, what are their qualifications, and can I see this week's activity calendar?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Bartlett Skilled Nursing and Assisted Living | 0.6 mi | El Paso, TX | ★☆☆☆☆ | 2/5 | abuse |
| Franklin Heights Nursing & Rehabilitation | 1.1 mi | El Paso, TX | ★☆☆☆☆ | 1/5 | |
| Avir at el Paso | 2.9 mi | El Paso, TX | ★★☆☆☆ | 1/5 | |
| Mountain View Health & Rehabilitation | 5.2 mi | El Paso, TX | ★☆☆☆☆ | 1/5 | |
| Grace Pointe Wellness Center | 5.2 mi | El Paso, TX | ★☆☆☆☆ | 1/5 | |
| Mountain Villa Nursing Home | 6.5 mi | El Paso, TX | ★★★★☆ | 4/5 | |
| Ambrosio Guillen Texas State Veterans Home | 8.2 mi | El Paso, TX | ★★☆☆☆ | 2/5 | |
| Nazareth Living Care Center | 8.6 mi | El Paso, TX | ★★☆☆☆ | 2/5 | |
| Avir at Patriot | 9.5 mi | El Paso, TX | ★☆☆☆☆ | 1/5 | |
| Los Arcos Del Norte Care Center | 10.2 mi | El Paso, TX | ★☆☆☆☆ | 2/5 | |
| St. Teresa Nursing & Rehab Center | 13.3 mi | El Paso, TX | ★☆☆☆☆ | 2/5 | |
| Edgemere Estates | 14.6 mi | El Paso, TX | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 675025.