Wesley Towers INC
700 Monterey Pl, Hutchinson, KS 67502 · Reno County · 52 certified beds · avg 46 residents/day · certified since Sep 1, 1996
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 11, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| May 8, 2024 | F · Potential for harm, facility-wide | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · from a complaint |
| May 8, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint |
| Nov 21, 2022 | F · Potential for harm, facility-wide | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Nov 21, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 21, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Nov 21, 2022 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | F |
| 2024 | 2 | 0 | F |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.90 | 4.58 | 3.95 | top 34% in Kansas; top 15% in the U.S. |
| Registered Nurse hours | 1.20 | 0.81 | 0.69 | top 15% in Kansas; top 9% in the U.S. |
| Weekend total nurse staffing | 4.30 | 4.05 | 3.50 | top 36% in Kansas; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.64 | 0.49 | 0.48 | top 24% in Kansas; top 20% in the U.S. |
| Total nursing staff turnover (%) | 41.9 | 48.1 | 45.8 | top 36% in Kansas; top 41% in the U.S. |
| RN turnover (%) | 41.7 | 42.0 | 42.9 | bottom 46% in Kansas; top 50% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.00, RN 0.98, weekend 3.51. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Wesley Towers, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 12/02/2025 |
| Hess, Ravonda | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Hess, Ravonda | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Kensill, Susan | Individual | Corporate Officer | NOT APPLICABLE | 04/27/2020 |
| Mains, Mark | Individual | Corporate Officer | NOT APPLICABLE | 02/03/2014 |
| Security Bank of Kansas City | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 11/01/2014 |
| Security Bank of Kansas City | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/1969 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Good Samaritan - Hutchinson Village | 1.6 mi | Hutchinson, KS | ★★★★☆ | 4/5 | |
| Hutchinson Operator, LLC | 1.9 mi | Hutchinson, KS | ★☆☆☆☆ | 1/5 | |
| Diversicare of Hutchinson | 2.2 mi | Hutchinson, KS | ★★★★☆ | 4/5 | |
| Mennonite Friendship Communities INC | 4.6 mi | South Hutchinson, KS | ★★★★★ | 4/5 | |
| Buhler Sunshine Home | 9.4 mi | Buhler, KS | ★★★★☆ | 4/5 | |
| Pleasant View Home | 13.4 mi | Inman, KS | ★★★☆☆ | 3/5 | |
| Sterling Village | 16.7 mi | Sterling, KS | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
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Facility data as of CMS processing date 2026-08-01. CCN 175383.