Veterans Victory House
2461 Sidney Road, Walterboro, SC 29488 · Colleton County · 220 certified beds · avg 184 residents/day · certified since Oct 3, 2007
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 21, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 19, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jan 19, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jan 19, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
| 2025 | 1 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.60 | 4.08 | 3.95 | top 21% in South Carolina; top 21% in the U.S. |
| Registered Nurse hours | 0.81 | 0.67 | 0.69 | top 20% in South Carolina; top 27% in the U.S. |
| Weekend total nurse staffing | 3.95 | 3.55 | 3.50 | top 21% in South Carolina; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.39 | 0.41 | 0.48 | top 38% in South Carolina; bottom 49% in the U.S. |
| Total nursing staff turnover (%) | 34.6 | 45.9 | 45.8 | top 21% in South Carolina; top 23% in the U.S. |
| RN turnover (%) | 36.7 | 42.1 | 42.9 | top 43% in South Carolina; top 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.63, weekend 3.09. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hilliard, Heyward | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Hilliard, Heyward | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Newlands, Frank | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Newlands, Frank | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Newlands, Frank | Individual | ADP of the SNF | NOT APPLICABLE | 09/27/2025 |
| Patterson, Bobby | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Patterson, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Patterson, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Smelser, Theresa | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Smelser, Theresa | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Smelser, Theresa | Individual | ADP of the SNF | NOT APPLICABLE | 09/27/2025 |
| State of South Carolina Comptroller General | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth- Walterboro | 2.5 mi | Walterboro, SC | ★★★☆☆ | 3/5 |
Compare this facility with the 1 closest →
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Facility data as of CMS processing date 2026-08-01. CCN 425386.