Valley View Rehab and Nursing Center

Name: Valley View Rehab and Nursing Center
Address: 2140 WARRENSVILLE ROAD, Montoursville, PA, 17754, US
Telephone: 5704333161

2140 Warrensville Road, Montoursville, PA 17754 · Lycoming County · 163 certified beds · avg 137 residents/day · certified since Apr 21, 1993

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (34)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 10, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 10, 2026	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 10, 2026	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Apr 10, 2026	C · Minimal risk, facility-wide	The facility did not dispose of garbage and refuse properly.
Jan 29, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
May 23, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 23, 2025	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
May 23, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
May 23, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 23, 2025	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
May 23, 2025	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
May 23, 2025	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
May 23, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 20, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 20, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not have policies ensuring that, if it ever closes, the administrator carries out all required steps to protect residents through the closure.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 20, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 5, 2024	E · Potential for harm, repeated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Nov 14, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (8 → 11).

Year	Citations	Worst severity that year
2023	1	D
2024	13	F
2025	8	E
2026	12	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.89	3.94	3.95	top 15% in Pennsylvania; top 15% in the U.S.
Registered Nurse hours	0.65	0.80	0.69	top 50% in Pennsylvania; top 42% in the U.S.
Weekend total nurse staffing	4.38	3.58	3.50	top 15% in Pennsylvania; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.56	0.48	bottom 39% in Pennsylvania; bottom 48% in the U.S.
Total nursing staff turnover (%)	26.7	44.5	45.8	top 9% in Pennsylvania; top 9% in the U.S.
RN turnover (%)	25.0	39.9	42.9	top 21% in Pennsylvania; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.47, RN 0.59, weekend 4.01. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alexander, Amy	Individual	Corporate Director	NOT APPLICABLE	01/31/2025
Alexander, Amy	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2025
Calder, Stephanie	Individual	Corporate Director	NOT APPLICABLE	01/31/2025
Calder, Stephanie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2025
Duff, Stephanie	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Forquer, Adele	Individual	Corporate Director	NOT APPLICABLE	01/31/2021
Forquer, Adele	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2022
Fry, Stephen	Individual	Corporate Officer	NOT APPLICABLE	10/29/2023
Fry, Stephen	Individual	Operational/Managerial Control	NOT APPLICABLE	10/29/2023
Fry, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	06/04/2025
Hostrander, Amy	Individual	Corporate Officer	NOT APPLICABLE	10/30/2017
Hostrander, Amy	Individual	Operational/Managerial Control	NOT APPLICABLE	10/30/2017
Johnson, Taryn	Individual	Corporate Officer	NOT APPLICABLE	11/12/2023
Johnson, Taryn	Individual	Operational/Managerial Control	NOT APPLICABLE	11/12/2023
Leidhecker, Robin	Individual	Corporate Director	NOT APPLICABLE	01/31/2023
McCreary, Glenn	Individual	Corporate Director	NOT APPLICABLE	01/31/2024
McCreary, Glenn	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2024
Mutchler, Richard	Individual	Corporate Director	NOT APPLICABLE	01/31/2024
Mutchler, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2024
Stroble, Tracey	Individual	Corporate Officer	NOT APPLICABLE	06/03/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Wecare at Sycamore Rehabilitation and Nursing Cent	1.6 mi	Montoursville, PA	★☆☆☆☆	1/5
Edenbrook North	2.6 mi	Williamsport, PA	★★☆☆☆	2/5
Edenbrook South	2.6 mi	Williamsport, PA	★☆☆☆☆	1/5
Williamsport Home, the	5.0 mi	Williamsport, PA	★★★☆☆	3/5
Rose View Rehab and Care Center	5.5 mi	Williamsport, PA	★★★★☆	3/5
Muncy Place	9.2 mi	Muncy, PA	★★★☆☆	3/5
Watsontown Rehabilitation and Nursing Center	13.3 mi	Watsontown, PA	★★☆☆☆	2/5
Jersey Shore Skilled Nursing and Rehabilitation Ce	18.2 mi	Jersey Shore, PA	★☆☆☆☆	1/5
Milton Rehabilitation and Nursing Center	18.9 mi	Milton, PA	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Montoursville →

Facility data as of CMS processing date 2026-08-01. CCN 395895.

The Care File

Visit checklist — Valley View Rehab and Nursing Center

2140 Warrensville Road, Montoursville, PA 17754 · 5704333161

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395895 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)