Twin Oaks Convalescent Center
301 S0uth Baker Street, Alma, GA 31510 · Bacon County · 88 certified beds · avg 73 residents/day · certified since Jan 1, 1991
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (2)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 28, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 28, 2025 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.20 | 3.54 | 3.95 | top 13% in Georgia; top 32% in the U.S. |
| Registered Nurse hours | 0.71 | 0.50 | 0.69 | top 15% in Georgia; top 35% in the U.S. |
| Weekend total nurse staffing | 3.45 | 3.09 | 3.50 | top 19% in Georgia; top 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.16 | 0.35 | 0.48 | bottom 15% in Georgia; bottom 6% in the U.S. |
| Total nursing staff turnover (%) | 45.0 | 46.0 | 45.8 | top 46% in Georgia; bottom 50% in the U.S. |
| RN turnover (%) | 25.0 | 44.5 | 42.9 | top 18% in Georgia; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.66, weekend 3.19. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bacon County Health Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/26/2007 |
| Bennett, Charlene | Individual | Corporate Director | NOT APPLICABLE | 11/26/2007 |
| Dubose, Cheryl | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/13/2016 |
| Johnson, Daniel | Individual | Corporate Director | NOT APPLICABLE | 06/17/2022 |
| Jordan, Palmer | Individual | Corporate Director | NOT APPLICABLE | 11/26/2007 |
| Stanaland, Robert | Individual | Corporate Director | NOT APPLICABLE | 11/26/2007 |
| Staten, Roger | Individual | Corporate Director | NOT APPLICABLE | 11/26/2007 |
| Turner, Cindy | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/27/2010 |
| Turner, Cindy | Individual | Corporate Director | NOT APPLICABLE | 11/26/2007 |
| Wildes, Albert | Individual | Corporate Director | NOT APPLICABLE | 07/10/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Appling Nursing and Rehabilitation Pavilion | 17.2 mi | Baxley, GA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 1 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115513.