Shenandoah Nursing Home

Name: Shenandoah Nursing Home
Address: 339 WESTMINISTER DRIVE, Fishersville, VA, 22939, US
Telephone: 5409498665

339 Westminister Drive, Fishersville, VA 22939 · Augusta County · 84 certified beds · avg 81 residents/day · certified since Aug 27, 1991

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 30, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 30, 2024	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
May 30, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 30, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 30, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 30, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Mar 10, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 10, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 10, 2019	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 10, 2019	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 10, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 10, 2019	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 10, 2019	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 8).

Year	Citations	Worst severity that year
2019	5	E
2022	2	D
2024	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.29	3.67	3.95	bottom 44% in Virginia; bottom 26% in the U.S.
Registered Nurse hours	0.48	0.66	0.69	bottom 43% in Virginia; bottom 36% in the U.S.
Weekend total nurse staffing	2.80	3.21	3.50	bottom 41% in Virginia; bottom 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.46	0.48	bottom 30% in Virginia; bottom 22% in the U.S.
Total nursing staff turnover (%)	37.0	48.1	45.8	top 23% in Virginia; top 29% in the U.S.
RN turnover (%)	37.5	48.2	42.9	top 30% in Virginia; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.50, weekend 2.91. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
SHG Autumn, LLC	Organization	5% or Greater Direct Ownership Interest	100%	03/01/2016
WWBV Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	100%	09/30/2019
Adkins, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	05/30/2023
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Saber Governance LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
Sholes-Colvin, Lori Davis	Individual	W-2 Managing Employee	NOT APPLICABLE	03/01/2016
Volpe, Benjamin	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Volpe, Benjamin	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you track that every resident's quarterly assessment happens on time?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Augusta Nursing and Rehabilitation	1.1 mi	Fishersville, VA	★☆☆☆☆	1/5	abuse
Augusta Medical Ctr Skilled Ca	1.3 mi	Fishersville, VA	★★★★★	5/5
River Edge Rehabilitation and Nursing	3.5 mi	Waynesboro, VA	★☆☆☆☆	1/5	abuse
Summit Square	4.5 mi	Waynesboro, VA	★★★★☆	3/5
Staunton Post Acute & Rehabilitation	6.2 mi	Staunton, VA	★★☆☆☆	2/5	abuse
Kings Daughters Community Health & Rehab	6.7 mi	Staunton, VA	★☆☆☆☆	1/5	abuse
Bridgewater Home , INC.	19.3 mi	Bridgewater, VA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Fishersville →

Facility data as of CMS processing date 2026-08-01. CCN 495262.

The Care File

Visit checklist — Shenandoah Nursing Home

339 Westminister Drive, Fishersville, VA 22939 · 5409498665

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495262 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)