Seneca Hill Manor INC
20 Manor Drive, Oswego, NY 13126 · Oswego County · 120 certified beds · avg 108 residents/day · certified since Mar 4, 1999
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 14, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Oct 4, 2022 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Oct 4, 2022 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jan 16, 2020 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 16, 2020 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Jan 16, 2020 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 3 | 0 | D |
| 2022 | 2 | 0 | D |
| 2023 | 2 | 0 | D |
| 2024 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.76 | 3.58 | 3.95 | top 35% in New York; bottom 49% in the U.S. |
| Registered Nurse hours | 0.64 | 0.68 | 0.69 | top 39% in New York; top 43% in the U.S. |
| Weekend total nurse staffing | 3.16 | 3.13 | 3.50 | top 39% in New York; bottom 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.48 | 0.48 | bottom 34% in New York; bottom 27% in the U.S. |
| Total nursing staff turnover (%) | 40.6 | 40.3 | 45.8 | bottom 45% in New York; top 38% in the U.S. |
| RN turnover (%) | 26.7 | 39.8 | 42.9 | top 24% in New York; top 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.60, weekend 2.96. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Oswego Health INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/10/1997 |
| Alberts, Ed | Individual | Corporate Director | NOT APPLICABLE | 05/01/2019 |
| Alberts, Ed | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2022 |
| Avery, Atom | Individual | Corporate Director | NOT APPLICABLE | 06/28/2013 |
| Backus, Michael | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2023 |
| Backus, Michael | Individual | Corporate Director | NOT APPLICABLE | 07/01/2016 |
| Barnhart, Timothy | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Bozeman, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Campbell, Eric | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2016 |
| Clark, William | Individual | Corporate Director | NOT APPLICABLE | 06/20/2011 |
| Cullinan, Peter | Individual | Corporate Director | NOT APPLICABLE | 06/20/2011 |
| Dorsey, Daniel | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Eggert, Marie | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Furlong, Victoria | Individual | Corporate Director | NOT APPLICABLE | 07/01/2016 |
| Gagas, Adam | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2013 |
| Holst, Ellen | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2016 |
| Sarkar, Paloma | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Slayton, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2014 |
| Tascarella, Ron | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Toomey, Katie | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How often do you evaluate your nurse aides and what ongoing training do they receive?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pontiac Nursing Home | 3.6 mi | Oswego, NY | ★★☆☆☆ | 2/5 | |
| St Luke Residential Health Care Facility INC | 3.7 mi | Oswego, NY | ★★☆☆☆ | 2/5 | |
| Morningstar Residential Care Center | 5.0 mi | Oswego, NY | ★☆☆☆☆ | 1/5 | |
| Syracuse Home Association | 18.4 mi | Baldwinsville, NY | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335815.