Sacred Heart Care Center

Name: Sacred Heart Care Center
Address: 1200 12TH STREET SOUTHWEST, Austin, MN, 55912, US
Telephone: 5074331808

1200 12th Street Southwest, Austin, MN 55912 · Mower County · 59 certified beds · avg 49 residents/day · certified since Mar 1, 1987

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.71

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 25, 2025	F · Potential for harm, facility-wide	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jul 25, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 29, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Apr 29, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 29, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 2, 2024	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
May 2, 2024	F · Potential for harm, facility-wide	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
May 2, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 2, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 2, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 2, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
May 2, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 2, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 2, 2024	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
May 2, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
May 2, 2024	C · Minimal risk, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
May 2, 2024	C · Minimal risk, facility-wide	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
May 2, 2024	C · Minimal risk, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Feb 28, 2024	C · Minimal risk, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Jul 13, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 13, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 13, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jul 13, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 13, 2023	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Jul 13, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jul 13, 2023	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 5).

Year	Citations	Worst severity that year
2023	7	F
2024	14	F
2025	8	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.71	4.83	3.95	top 3% in Minnesota; top 2% in the U.S.
Registered Nurse hours	1.14	1.22	0.69	top 48% in Minnesota; top 11% in the U.S.
Weekend total nurse staffing	5.70	4.27	3.50	top 6% in Minnesota; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.69	0.48	bottom 15% in Minnesota; bottom 49% in the U.S.
Total nursing staff turnover (%)	0.0	42.2	45.8	—
RN turnover (%)	0.0	38.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.64, RN 0.96, weekend 4.79. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Sacred Heart Care Center, INC	Organization	5% or Greater Direct Ownership Interest	100%	05/28/1997
Brucker, Marianne	Individual	Corporate Officer	NOT APPLICABLE	07/01/2013
Garry, Timothy	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Halverson, Rebecca	Individual	W-2 Managing Employee	NOT APPLICABLE	05/10/2010
Knopik, Charles	Individual	Corporate Director	NOT APPLICABLE	07/01/2011
Knorr, Paul	Individual	Corporate Officer	NOT APPLICABLE	07/01/2013
Mallory, Anthony	Individual	Corporate Director	NOT APPLICABLE	07/01/2012
Wiebelhaus, Eileen	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
St Marks Living	0.7 mi	Austin, MN	★☆☆☆☆	1/5
Good Samaritan Society - Comforcare	2.4 mi	Austin, MN	★★★★★	4/5
Prairie Manor Care Center	15.1 mi	Blooming Prairie, MN	★★★★★	4/5
Field Crest Care Center	17.8 mi	Hayfield, MN	★★★★★	5/5
Thorne Crest Retirement Center	18.2 mi	Albert Lea, MN	★☆☆☆☆	1/5
Lutheran Retirement Home	18.3 mi	Northwood, IA	★★★☆☆	2/5
Stacyville Community Nursing Home	18.7 mi	Stacyville, IA	★★★☆☆	2/5
Good Samaritan Society - Albert Lea	18.7 mi	Albert Lea, MN	★★★★☆	3/5
Good Samaritan - Saint Ansgar	19.6 mi	Saint Ansgar, IA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Austin →

Facility data as of CMS processing date 2026-08-01. CCN 245447.

The Care File

Visit checklist — Sacred Heart Care Center

1200 12th Street Southwest, Austin, MN 55912 · 5074331808

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245447 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)