Raleigh Center

Name: Raleigh Center
Address: 1631 RITTER DRIVE, Daniels, WV, 25832, US
Telephone: 3047633051

1631 Ritter Drive, Daniels, WV 25832 · Raleigh County · 68 certified beds · avg 65 residents/day · certified since Mar 30, 1989

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (38)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 19, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 19, 2026	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Mar 19, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Mar 19, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 19, 2026	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Mar 19, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 16, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 16, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Aug 29, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 29, 2024	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 29, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 29, 2024	E · Potential for harm, repeated	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times.
Aug 29, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 29, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Aug 29, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Aug 29, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 8, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 8, 2023	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 8, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (17 → 11).

Year	Citations	Worst severity that year
2023	8	E
2024	17	E
2025	2	E
2026	11	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	West Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.78	3.55	3.95	bottom 17% in West Virginia; bottom 8% in the U.S.
Registered Nurse hours	0.75	0.70	0.69	top 28% in West Virginia; top 32% in the U.S.
Weekend total nurse staffing	2.20	3.07	3.50	bottom 4% in West Virginia; bottom 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.40	0.48	top 36% in West Virginia; top 45% in the U.S.
Total nursing staff turnover (%)	49.2	44.1	45.8	bottom 34% in West Virginia; bottom 39% in the U.S.
RN turnover (%)	46.7	42.4	42.9	bottom 38% in West Virginia; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.91, weekend 2.66. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Operations LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis WV Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/02/2015
GHC Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	11/15/2022
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	11/15/2022
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	03/02/2015
Bridgeford, Laura	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Morris, Diane	Individual	Operational/Managerial Control	NOT APPLICABLE	12/23/2023
Morris, Diane	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2023
Rahim, Mustafa	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Rahim, Mustafa	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2024
Sexton, Keith	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Sexton, Keith	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Majestic Care of Beckley	4.3 mi	Beckley, WV	★★★★☆	4/5
Pine Lodge	5.3 mi	Beckley, WV	★☆☆☆☆	2/5	abuse
Beckley Healthcare Center	7.4 mi	Beckley, WV	★★☆☆☆	1/5
Main Street Care	13.5 mi	Hinton, WV	★★★☆☆	4/5
Hilltop Center	13.7 mi	Hilltop, WV	★★★★☆	3/5
Hidden Valley Center	17.4 mi	Oak Hill, WV	★☆☆☆☆	2/5
Summers Healthcare Center	19.2 mi	Hinton, WV	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Daniels →

Facility data as of CMS processing date 2026-08-01. CCN 515088.

The Care File

Visit checklist — Raleigh Center

1631 Ritter Drive, Daniels, WV 25832 · 3047633051

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 515088 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)