Pleasantview Home
811 Third Street, Kalona, IA 52247 · Washington County · 66 certified beds · avg 59 residents/day · certified since Sep 1, 2002
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 22, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.68 | 4.37 | 3.95 | top 31% in Iowa; top 19% in the U.S. |
| Registered Nurse hours | 0.95 | 0.85 | 0.69 | top 32% in Iowa; top 18% in the U.S. |
| Weekend total nurse staffing | 4.21 | 3.86 | 3.50 | top 30% in Iowa; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.45 | 0.51 | 0.48 | bottom 48% in Iowa; top 40% in the U.S. |
| Total nursing staff turnover (%) | 46.0 | 44.0 | 45.8 | bottom 40% in Iowa; bottom 47% in the U.S. |
| RN turnover (%) | 56.3 | 42.1 | 42.9 | bottom 30% in Iowa; bottom 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 0.87, weekend 3.83. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Access Technologies INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/30/2021 |
| BCG Holdings INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Bender, Vickie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/26/2009 |
| Blue Stone Therapy INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Bontrager, Julie | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2024 |
| Brighton Consulting Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Cattail BCG LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Cattail Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/30/2022 |
| Cattail INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Danker, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/14/2018 |
| Drobot, Ann | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/23/2019 |
| Eberly, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2015 |
| Eberly, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 01/29/2026 |
| Ecsi INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Gingerich, Midori | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/14/2020 |
| Grape Tree Medical Staffing LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/21/2009 |
| Hershberger, James D | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/07/2011 |
| Hershberger, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2015 |
| Hershberger, Ronnie | Individual | Corporate Director | NOT APPLICABLE | 03/01/2024 |
| Iowa Health Care Association | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Parkview Manor | 6.6 mi | Wellman, IA | ★☆☆☆☆ | 1/5 | abuse |
| United Presbyterian Home | 13.3 mi | Washington, IA | ★★★★★ | 4/5 | |
| Oaknoll Retirement Residence | 13.7 mi | Iowa City, IA | ★★★★★ | 5/5 | |
| Halcyon House | 13.9 mi | Washington, IA | ★★★★☆ | 2/5 | |
| Briarwood Healthcare Center | 14.0 mi | Iowa City, IA | ★★★★★ | 4/5 | |
| Lone Tree Health Care Center INC | 14.9 mi | Lone Tree, IA | ★★★★★ | 4/5 | |
| Harvest Acres Nursing and Rehab | 15.1 mi | Keota, IA | ★☆☆☆☆ | 1/5 | |
| Windmill Manor | 15.2 mi | Coralville, IA | ★☆☆☆☆ | 2/5 | |
| Lantern Park Specialty Care | 16.0 mi | Coralville, IA | ★★☆☆☆ | 2/5 | |
| Iowa City Rehab & Health Care | 17.1 mi | Iowa City, IA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 165470.