Pershing General Hospital SNF

Name: Pershing General Hospital SNF
Address: 855 6TH STREET, Lovelock, NV, 89419, US
Telephone: 7752732621

855 6th Street, Lovelock, NV 89419 · Pershing County · 25 certified beds · avg 25 residents/day · certified since Jan 1, 1967

3/5

Health inspection rating (on-site)

Serious findings on record

$9,258

Fines, last 3 years

5.11

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (42)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 17, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not provide its staff with required training on behavioral health — caring for residents with conditions like dementia, depression, or other mental health needs.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 18, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 15, 2024	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 15, 2024	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Apr 15, 2024	E · Potential for harm, repeated	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Apr 15, 2024	E · Potential for harm, repeated	The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 15, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 15, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Apr 15, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Apr 15, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Apr 15, 2024	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 15, 2024	D · Potential for harm, one-off	The facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program.
Apr 15, 2024	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 19, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 19, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 19, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 3).

Year	Citations	Worst severity that year
2023	3	D
2024	35	E
2025	3	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $9,258.

Date	Type	Amount / length
Oct 19, 2023	Fine	$9,258

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nevada avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.11	4.05	3.95	top 11% in Nevada; top 12% in the U.S.
Registered Nurse hours	1.31	0.98	0.69	top 22% in Nevada; top 7% in the U.S.
Weekend total nurse staffing	4.54	3.61	3.50	top 13% in Nevada; top 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.87	0.48	bottom 43% in Nevada; top 20% in the U.S.
Total nursing staff turnover (%)	44.8	45.1	45.8	top 46% in Nevada; top 50% in the U.S.
RN turnover (%)	42.9	43.4	42.9	bottom 49% in Nevada; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.12, RN 1.06, weekend 3.66. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

Government - Hospital district

Owner / manager	Type	Role	Stake	Since
Pershing General Hospital	Organization	5% or Greater Direct Ownership Interest	100%	05/07/1984
Bendure, Ted	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Bendure, Ted	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Broyles, Lynn	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Broyles, Lynn	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Carruth, Marci	Individual	Corporate Director	NOT APPLICABLE	01/08/2025
Chadock, Brandon	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/29/2022
Chadock, Brandon	Individual	Corporate Officer	NOT APPLICABLE	08/29/2022
Chadock, Brandon	Individual	Operational/Managerial Control	NOT APPLICABLE	08/29/2022
Chadock, Brandon	Individual	Trustee of the SNF	NOT APPLICABLE	08/29/2022
Chadock, Brandon	Individual	ADP of the SNF	NOT APPLICABLE	08/29/2022
Mock, Debora	Individual	Corporate Director	NOT APPLICABLE	06/01/2011
Mock, Debora	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2011
Pershing General Hospital	Organization	ADP of the SNF	NOT APPLICABLE	05/07/1984
Reitz, Deborah	Individual	Corporate Director	NOT APPLICABLE	02/05/2025
Reitz, Deborah	Individual	Trustee of the SNF	NOT APPLICABLE	02/05/2025
Sayles, Sondra	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2024
Sayles, Sondra	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Stiehl, Raylene	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Stiehl, Raylene	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What training do your staff receive for caring for residents with dementia or mental health conditions?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

No other Medicare-certified nursing homes within 20 miles in the current records.

All facilities in Lovelock →

Facility data as of CMS processing date 2026-08-01. CCN 295000.

The Care File

Visit checklist — Pershing General Hospital SNF

855 6th Street, Lovelock, NV 89419 · 7752732621

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $9,258

Questions for the administrator:

☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What training do your staff receive for caring for residents with dementia or mental health conditions?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 295000 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)