Pelican Pointe Healthcare and Rehabilitation

Name: Pelican Pointe Healthcare and Rehabilitation
Address: 405 MILTON ROAD, Maurice, LA, 70555, US
Telephone: 3378934449

405 Milton Road, Maurice, LA 70555 · Vermilion County · 120 certified beds · avg 115 residents/day · certified since Jun 1, 1995

Part of chain: ELDER OUTREACH NURSING & REHABILITATION (5 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.88

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 1, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 9, 2024	D · Potential for harm, one-off	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Jun 18, 2024	F · Potential for harm, facility-wide	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Nov 7, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Nov 7, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Nov 7, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Oct 4, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Oct 4, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 4, 2023	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 2).

Year	Citations	Worst severity that year
2023	6	D
2024	13	F
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.88	4.04	3.95	bottom 44% in Louisiana; top 45% in the U.S.
Registered Nurse hours	0.27	0.32	0.69	bottom 50% in Louisiana; bottom 7% in the U.S.
Weekend total nurse staffing	3.29	3.45	3.50	bottom 42% in Louisiana; bottom 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.08	0.20	0.48	bottom 7% in Louisiana; bottom 1% in the U.S.
Total nursing staff turnover (%)	61.7	47.6	45.8	bottom 14% in Louisiana; bottom 14% in the U.S.
RN turnover (%)	42.9	41.6	42.9	bottom 47% in Louisiana; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.26, weekend 3.18. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Cole, Todd	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2011
Cole, Todd	Individual	Corporate Director	NOT APPLICABLE	09/16/2015
Gatte, Cory	Individual	Corporate Director	NOT APPLICABLE	11/29/2017
Presas, Kati	Individual	Corporate Director	NOT APPLICABLE	12/15/2021
Sittig, Jude	Individual	Corporate Director	NOT APPLICABLE	02/17/2010
Walsh, Douglas	Individual	Corporate Director	NOT APPLICABLE	01/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Maison de Lafayette	5.5 mi	Lafayette, LA	★☆☆☆☆	2/5
Cornerstone at the Ranch	6.4 mi	Lafayette, LA	★☆☆☆☆	2/5
Camelot Rehabilitation at Magnolia Park	7.9 mi	Lafayette, LA	★☆☆☆☆	2/5
Louisiana Extended Care Hospital of Lafayette	8.1 mi	Lafayette, LA	★★★☆☆	2/5
Eastridge Nursing & Rehabilitation	8.4 mi	Abbeville, LA	★★★☆☆	4/5
Camelot of Broussard	8.6 mi	Broussard, LA	★★★☆☆	3/5
Maison Du Monde Living Center	9.0 mi	Abbeville, LA	★★☆☆☆	3/5
Vermilion Health Care Center	9.1 mi	Kaplan, LA	★★★★☆	5/5
Lady of the Oaks Retirement Manor	9.3 mi	Lafayette, LA	★★☆☆☆	3/5
River Oaks Retirement Manor	11.3 mi	Lafayette, LA	★☆☆☆☆	2/5
Amelia Manor Nursing Home	12.1 mi	Lafayette, LA	★★★★☆	4/5
The Ellington	12.2 mi	Rayne, LA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Maurice →

Facility data as of CMS processing date 2026-08-01. CCN 195342.

The Care File

Visit checklist — Pelican Pointe Healthcare and Rehabilitation

405 Milton Road, Maurice, LA 70555 · 3378934449

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195342 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)