Oak Brook Health Care Center

Name: Oak Brook Health Care Center
Address: 107 Stacy Dr., Whitehouse, TX, 75791, US
Telephone: 9038395050

107 Stacy Dr., Whitehouse, TX 75791 · Smith County · 120 certified beds · avg 95 residents/day · certified since May 6, 1988

Part of chain: CARING HEALTHCARE GROUP (14 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 17, 2026	E · Potential for harm, repeated	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately.
Jun 17, 2026	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 17, 2026	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 17, 2026	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jun 17, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jun 17, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 17, 2026	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Jun 17, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 17, 2026	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Apr 9, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 9, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 9).

Year	Citations	Worst severity that year
2024	1	D
2025	2	E
2026	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.64	3.46	3.95	bottom 5% in Texas; bottom 5% in the U.S.
Registered Nurse hours	0.33	0.44	0.69	bottom 35% in Texas; bottom 13% in the U.S.
Weekend total nurse staffing	2.20	3.04	3.50	bottom 4% in Texas; bottom 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.34	0.48	top 32% in Texas; bottom 45% in the U.S.
Total nursing staff turnover (%)	66.4	55.3	45.8	bottom 23% in Texas; bottom 9% in the U.S.
RN turnover (%)	69.2	54.6	42.9	bottom 30% in Texas; bottom 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.05, RN 0.38, weekend 2.54. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

Government - Hospital district

Owner / manager	Type	Role	Stake	Since
Murrell, Edward	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Sadter, Douglas	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2024
Shapiro, Menachem	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Whitehouse Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Winnie-Stowell Hospital District	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How can my family member make private phone or video calls, and can we see where?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Center at Grande	4.8 mi	Tyler, TX	★★★★★	5/5
The Waterton Healthcare & Rehabilitation	6.0 mi	Tyler, TX	★★★★☆	4/5
Meadow Lake Health Center	6.5 mi	Tyler, TX	★★★★★	5/5
Providence Park Rehabilitation and Skilled Nursing	6.5 mi	Tyler, TX	★★☆☆☆	2/5
Reunion Plaza Healthcare & Rehabilitation	7.8 mi	Tyler, TX	★★★★☆	5/5
The Heights of Tyler	8.1 mi	Tyler, TX	★★★☆☆	4/5
Park Place Nursing & Rehabilitation Center	8.5 mi	Tyler, TX	★☆☆☆☆	1/5	abuse
Avir at Azalea Heights	8.7 mi	Tyler, TX	★★☆☆☆	3/5
Briarcliff Health Center	8.9 mi	Tyler, TX	★★☆☆☆	3/5
Avir at Rose Trail	9.3 mi	Tyler, TX	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Whitehouse →

Facility data as of CMS processing date 2026-08-01. CCN 455753.

The Care File

Visit checklist — Oak Brook Health Care Center

107 Stacy Dr., Whitehouse, TX 75791 · 9038395050

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How can my family member make private phone or video calls, and can we see where?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 455753 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)