Northgate Care Center

How to file a complaint about care →

1 fine totaling $87,160.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.97, RN 0.40, weekend 2.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 55 parties CMS has on file for this facility; 35 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Legacy Healthcare — 89 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Oakwood Care Center — Clear Lake, IA · overall 3/5
• Oelwein Health Care Center — Oelwein, IA · overall 3/5
• Park View Rehabilitation Center — Sac City, IA · overall 1/5
• Rehabilitation Center of Allison — Allison, IA · overall 3/5
• Rehabilitation Center of Belmond — Belmond, IA · overall 5/5
• Rehabilitation Center of Hampton — Hampton, IA · overall 4/5
• Rehabilitation Center of Lisbon — Lisbon, IA · overall 4/5
• Rehabilitation Centers of Independence West Campus — Independence, IA · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 88 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you explain health changes and treatment options to residents and their families?"
• "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
• "Who completes resident assessments here, and how do you check them for accuracy?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Iowa midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 55 owning or managing parties — who makes the decisions about staffing levels?"
• "CMS lists this facility under its Special Focus program — what is being done differently, and by when?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Waukon →