Northfield Retirement Communities Care Center

Name: Northfield Retirement Communities Care Center
Address: 2100 Circle Drive, Scottsbluff, NE, 69361, US
Telephone: 3086324342

2100 Circle Drive, Scottsbluff, NE 69361 · Scott Bluff County · 66 certified beds · avg 55 residents/day · certified since Apr 20, 2006

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.09

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 10, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 10, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 8, 2025	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
May 8, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 8, 2025	F · Potential for harm, facility-wide	The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members.
May 8, 2025	F · Potential for harm, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
May 8, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 8, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
May 8, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
May 8, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 8, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 8, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jan 15, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint
Jan 15, 2025	C · Minimal risk, facility-wide	The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff. · from a complaint
Jun 18, 2024	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jun 18, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 18, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 18, 2024	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jun 18, 2024	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jun 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 18, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 18, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 18, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 18, 2024	C · Minimal risk, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
May 1, 2023	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
May 1, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 1, 2023	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
May 1, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 10).

Year	Citations	Worst severity that year
2023	4	F
2024	10	F
2025	12	F
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.09	4.33	3.95	bottom 42% in Nebraska; top 36% in the U.S.
Registered Nurse hours	0.36	0.72	0.69	bottom 9% in Nebraska; bottom 17% in the U.S.
Weekend total nurse staffing	3.44	3.79	3.50	bottom 37% in Nebraska; top 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.47	0.48	bottom 10% in Nebraska; bottom 18% in the U.S.
Total nursing staff turnover (%)	65.8	48.7	45.8	bottom 15% in Nebraska; bottom 9% in the U.S.
RN turnover (%)	91.7	44.1	42.9	bottom 1% in Nebraska; bottom 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.88, RN 0.34, weekend 3.27. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bewley, Gwendolyn	Individual	W-2 Managing Employee	NOT APPLICABLE	07/20/2007
Dabney, Valerie	Individual	W-2 Managing Employee	NOT APPLICABLE	03/27/2017
Gardner, Janet	Individual	Corporate Director	NOT APPLICABLE	05/01/2016
Holcomb, Todd	Individual	Corporate Director	NOT APPLICABLE	05/01/2012
Johnson, Ken	Individual	Corporate Director	NOT APPLICABLE	05/01/2010
Johnson, William	Individual	W-2 Managing Employee	NOT APPLICABLE	02/04/2013
Miller, Max	Individual	Corporate Director	NOT APPLICABLE	05/01/2010
Northfield Retirement Communities	Organization	Operational/Managerial Control	NOT APPLICABLE	04/24/1970
Ramirez, Shelley	Individual	W-2 Managing Employee	NOT APPLICABLE	06/30/2016
Russel, Connie	Individual	Corporate Director	NOT APPLICABLE	05/01/2015
Selvey, Mark	Individual	Corporate Director	NOT APPLICABLE	05/01/2016
Wohlers, Sharyn	Individual	Corporate Director	NOT APPLICABLE	05/01/2014
Wohlers, Sharyn	Individual	Corporate Officer	NOT APPLICABLE	05/01/2016
Wurst, Fred	Individual	Corporate Director	NOT APPLICABLE	05/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What training do new hires get before working with residents, and what ongoing training do all staff receive?"
"What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Monument Healthcare and Nursing Center	1.1 mi	Scottsbluff, NE	★☆☆☆☆	1/5
Heritage Estates	3.7 mi	Gering, NE	★★★★☆	3/5
Mitchell Care Center	9.2 mi	Mitchell, NE	★★★☆☆	3/5
Chimney Rock Villa	18.5 mi	Bayard, NE	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Scottsbluff →

Facility data as of CMS processing date 2026-08-01. CCN 285271.

The Care File

Visit checklist — Northfield Retirement Communities Care Center

2100 Circle Drive, Scottsbluff, NE 69361 · 3086324342

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What training do new hires get before working with residents, and what ongoing training do all staff receive?"
☐ "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285271 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)